Maliya Navarro
Merced,CA
Summary
Dedicated individual with diverse experience. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
Work History
Host
Black Bear Diner Restaurant
2022.11 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Receptionist
Merced College Business And Community Education
2022.08 - 2023.06
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported student enrollment processes by accurately collecting and organizing required documentation.
Grocery Stocker
Tacoma Boys
2021.03 - 2022.08
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
- Contributed to store''s overall sales goals by effectively merchandising products to attract customers'' attention.
Education
Associate of Science - Nursing
Merced College
Merced, CA05.2025
High School Diploma -
Golden Valley High School
Merced, CA06.2022
Skills
- Team Collaboration
- Menu Board Art
- Professional Appearance
- Exceptional Communication
- Multi-Line Telephone Operation
- Multitasking Proficiency
- Data Entry
- Adaptability and Flexibility
- Money Handling
- Engaging Personality
- Conflict Resolution Techniques
- Attention to Detail
Timeline
Host
Black Bear Diner Restaurant
2022.11 - Current
Receptionist
Merced College Business And Community Education
2022.08 - 2023.06
Grocery Stocker
Tacoma Boys
2021.03 - 2022.08
Associate of Science - Nursing
Merced College
High School Diploma -
Golden Valley High School
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