Maliyah Southard
Panama City,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level phlebotomy position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Guest Service Associate
Target
05.2024 - Current
- Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
- Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.
- Resolved customer complaints diplomatically, resulting in enhanced guest relations and return visits.
- Managed front desk operations, ensuring a smooth and pleasant guest experience.
Cashier
Publix
01.2020 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Phlebotomy
LLH School of Phlebotomy & Healthcare Technicians
Lynn Haven FL 08.2024
High School Diploma -
Bay High School
Panama City, FL05.2022
Skills
- Patience and composure
- Venipuncture
- Order of draw
- Sample and specimen collection
- Infection Control
- HIPAA Compliance
- Specimen labeling procedures
- Blood collection techniques
- Customer Service
- Problem-solving abilities
Certification
National phlebotomy certification through the American Society of Phlebotomy Technicians ASPT.
Timeline
Guest Service Associate
Target
05.2024 - Current
Cashier
Publix
01.2020 - 09.2021
Phlebotomy
LLH School of Phlebotomy & Healthcare Technicians
High School Diploma -
Bay High School