Maliyah Veitch
Hollywood,FL
Summary
Applied expertise and sought professional growth to contribute effectively to organizational achievements.
Overview
2021
2021
years of professional experience
Work History
Medical Assistant
Brooklyn Medical Center
Brooklyn, New York
08.2020 - 12.2020
- Performed data entry and general clerical duties including filing, reception work, schedule meetings, typing and preparing correspondence, indexing, operating office equipment (fax, computer, photocopier)
- Phlebotomy, EKG, basic triage duties
- Liaise with nurses, physicians and staff.
- Maintained professional demeanor while interacting with patients daily
Executive Assistant
PFS Insurance Group Inc
Brooklyn, NY
01.2019 - 2022
- Responsible for general office duties such as filing out documents, making payments on behalf of the client, writing checks, faxing, speaking to clients in advocate of the company
- Correspond with various insurance companies in regards to quotes for auto insurance
- Format basic tax questionnaires in addition to providing clients with information as it relates to taxes and insurance payments
- Assisted colleagues with basic computer knowledge etc.
Physical Therapist Assistant
Therapy by Terri
Kingston, Jamaica
07.2017 - 09.2017
- Organized files to ensure more efficient use and other general office duties
- Accompanied clients until time for session, assisted clients into pool area
- Prepared equipment for therapy sessions
Assistant Store Manager
Wenz Boutique
Kingston, Jamaica
01.2016 - 01.2017
- Managed Employees in Supervisor’s absence
- Assisted customers with various shopping inquires, opened and closed store
- Operated the cash register and made payments
Operations Manager
Safe Sector Security Unit
Kingston, Jamaica
2022 - 2025
- Streamlined operational processes to enhance efficiency and reduce delays.
- Led cross-functional teams to implement cost-saving initiatives and improve service delivery.
- Developed and monitored key performance indicators to ensure adherence to operational standards.
- Coordinated training programs for team members, fostering skill development and knowledge sharing.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Facilitated smooth collaboration between departments through clear communication channels.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Education
Certification - Medical Assisting
Brooklyn Educational Opportunity Center
Brooklyn, New York06.2020
Advanced Diploma - General Education
Quality Academics
06.2018
High School Diploma -
The Queen’s High School
Kingston, Jamaica07.2017
Skills
Facilitated effective verbal and written communication strategies
Demonstrated resilience and effectiveness in high-pressure environments
Executed strategic decision-making processes to enhance operational efficiency
Optimized scheduling and prioritization to enhance productivity
Demonstrated proactive initiative in achieving personal and professional goals
Facilitated conflict resolution processes to enhance team collaboration
Assisted teams in achieving project goals through effective collaboration Supported project timelines by coordinating tasks among team members Contributed to problem-solving efforts to enhance team performance
Demonstrated flexibility in adjusting to changing priorities and environments
Assisted in creating and managing spreadsheets using Excel, including pivot tables and charts Supported digital learning platforms such as Zoom and Schoology to enhance educational experiences Utilized Adobe Acrobat Reader for document viewing and editing tasks
Timeline
Medical Assistant
Brooklyn Medical Center
08.2020 - 12.2020
Executive Assistant
PFS Insurance Group Inc
01.2019 - 2022
Physical Therapist Assistant
Therapy by Terri
07.2017 - 09.2017
Assistant Store Manager
Wenz Boutique
01.2016 - 01.2017
Certification - Medical Assisting
Brooklyn Educational Opportunity Center
Advanced Diploma - General Education
Quality Academics
Operations Manager
Safe Sector Security Unit
2022 - 2025
High School Diploma -
The Queen’s High School