Mallela Sommer
San Antonio,TX
Summary
Energetic and dedicated partner ready to start making a difference in the company enhancing satisfaction, with my new duties ,profitability goals and managing the time frame for my duties.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet company goals.
I am Proactive with strong background in all my career with HEB for 16 years ,I always have great attitude and positivism to development any job.
Overview
17
17
years of professional experience
Work History
Assistant Department Manager
HEB Grocery Store
07.2007 - Current
- Assisted in increasing sales revenue through effective merchandising and promotional efforts.
- Reduced employee turnover by fostering a positive work environment and providing ongoing support to team members.
- Coordinated schedules, ensuring adequate coverage during the week minimizing labor hours costs.
- Collaborated with the department manager to develop and implement strategic plans for growth and improvement.
- Increased customer satisfaction levels by addressing concerns promptly and providing exceptional customer service.
- Implemented inventory control measures to reduce shrink and maintain optimal stock levels.
- Trained new employees on company policies, procedures, and best practices, contributing to their professional development.
- Enhanced department efficiency by streamlining processes and implementing new organizational strategies.
- Contributed to the successful achievement of department goals by consistently meeting or exceeding sales targets.
- Oversaw daily operations within the department, ensuring tasks were completed accurately and on time.
Education
No Degree - Material Handling
Gary Job Corp
San Marcos, TX04.2002
Skills
- Conflict resolution
- Quality assurance
- Proactive and Focused
- Decision-Making
- Willing to Learn
- Strategy Development
- Prioritizing and Planning
- Adaptable
- Business development
- Team management
Timeline
Assistant Department Manager
HEB Grocery Store
07.2007 - Current
No Degree - Material Handling
Gary Job Corp
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