Mallery Downey
Waukee,IA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Medical Assistant
East Village Foot And Ankle Surgeons
12.2021 - 03.2023
- Documented weight, vital signs and health history for patients in clinic.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Scheduled appointments and registered patients.
- Called, faxed and E-scribed prescriptions and refills.
- Assisted with pre-surgical planning and scheduling.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Assistant Makery Manager
Buff City Soap
08.2022 - 01.2023
- Trained team members in successful strategies to meet operational and sales targets.
- Mentored new sales associates to contribute to store's positive culture.
- Maintained, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Value Added Service Representative
Customer Engineering Services
08.2021 - 12.2021
- Traveled to all 47 Walmart's in Iowa to service printers and kiosks in the Photo Lab.
- Created weekly schedules and submitted monthly expense reports.
- Trained Walmart associates on product assembly and operating equipment
Education
Bachelor of Arts - Human Resources And Marketing
Grand View University
Des Moines, IA04.2021
Skills
- Wound and Post-operative Care
- Customer Service
- Completing Insurance Forms
- Team Management
- Equipment and Instrument Sterilization
- Medical Procedures Understanding
- Patient Skin and Nail Care
- Microsoft Office
- Customer Data Confidentiality
- Team Leadership
- Managing Cash Register
- Verbal and Written Communication
Timeline
Assistant Makery Manager
Buff City Soap
08.2022 - 01.2023
Medical Assistant
East Village Foot And Ankle Surgeons
12.2021 - 03.2023
Value Added Service Representative
Customer Engineering Services
08.2021 - 12.2021
Bachelor of Arts - Human Resources And Marketing
Grand View University
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