Malliciya Sellers
Baton Rouge,La
Summary
I am an aspiring Labor and Delivery Nurse currently pursuing a Bachelor of Science in Nursing. My passion lies in supporting women and families during one of the most profound moments of their lives—bringing new life into the world. I am eager to expand my knowledge and gain hands-on experience in diverse medical settings, enabling me to grow as a skilled and compassionate healthcare professional. I am seeking opportunities that will not only broaden my horizons but also prepare me to excel in future jobs/careers and opportunities I’ll come across. With a dedication to learning, a strong work ethic, and great organization/team work skills, I believe I will be a great fit for any career I’m employed with.
Overview
4
4
years of professional experience
Work History
Associate
RaceTrac
11.2024 - Current
- Directed inventory control processes to maintain optimal stock levels and enhance product accessibility.
- Developed and delivered comprehensive training programs to enhance new associates' understanding of operational procedures and customer service excellence.
- Maintained store cleanliness and organization to support operational efficiency.
- Designed and implemented promotional displays to stimulate sales and enhance customer interaction.
- Managed accurate transaction processing to uphold compliance with established cash handling standards.
- Coordinated efforts with team members to streamline processes and improve operational efficiency during high-demand periods.
- Managed customer interactions to resolve inquiries swiftly, enhancing overall satisfaction.
- Addressed intricate customer concerns to elevate satisfaction levels and ensure outstanding service delivery.
- Welcomed customers to create a positive first impression and foster engagement.
Bartender
Movie Tavern
05.2024 - 08.2024
- Facilitated customer greetings to enhance service experience.
- Assisted in crafting a variety of cocktails to enhance customer experience. Supported bar operations by maintaining cleanliness and organization. Collaborated with team members to ensure timely service during peak hours.
- Facilitated in-person order processing for bar and concession services.
- Oversaw management of bar equipment and maintenance of drink recipes. Trained new staff on Mixology techniques and customer service standards.
- Implemented strategies to enhance operational efficiency.
- Processed cash transactions accurately and efficiently. Assisted customers with payment inquiries and issues. Supported team in maintaining accurate financial records.
- Assisted customers with inquiries and concerns to enhance satisfaction levels. Supported team members in resolving issues promptly to maintain service quality. Contributed to a positive customer experience through effective communication.
- Executed drink order preparation with precision and efficiency.
- Supported culinary teams in enhancing guest dining experiences through effective pairing recommendations. Collaborated with staff to create menus that highlight complementary flavors.
- Mastered menu items and their descriptions to enhance customer service experience.
- Oversaw maintenance and organization of work area to ensure optimal functionality.
Crew Member
Mcdonalds
02.2023 - 03.2024
- Engaged with customers upon arrival to establish rapport and ensure satisfaction.
- Conducted thorough sanitization of all workspaces and common areas to mitigate health risks and enhance workplace safety.
- Analyzed customer feedback and trends to provide informed recommendations for food items.
- Analyzed market trends to identify opportunities for promoting special deals effectively.
- Managed food preparation processes by skillfully operating a range of tools and equipment.
- Executed order intake procedures for both drive-thru and front counter, enhancing customer experience.
Cashier
Wendy’s
06.2022 - 11.2022
- Led task execution with precision, ensuring operational excellence.
- Exhibited adaptability in dynamic environments while sustaining high performance standards.
- Executed strategies to enhance customer engagement and cultivate brand loyalty.
- Facilitated customer greetings to enhance service experience.
- Executed comprehensive workplace sanitization protocols to ensure a safe environment.
Education
Bachelor’s of Science - Nursing
Southern University A&M College - J.K. Haynes School of Nursing
Baton Rouge, LaHigh School Diploma - undefined
Scotlandville Magnet High School
Baton Rouge, La05.2023
Skills
- Assisted customers with inquiries and issues to enhance satisfaction
- Provided support in resolving product-related concerns efficiently
- Collaborated with team members to improve service delivery processes
- Oversaw documentation accuracy
- Applied critical thinking and problem-solving skills to analyze complex issues
- Formulated and executed comprehensive care plans in partnership with multidisciplinary healthcare teams
- Streamlined task prioritization in high-pressure, fast-paced environments
- Facilitated effective communication among team members
- Supported collaboration efforts to achieve project goals
- Assisted in resolving conflicts to maintain a positive team environment
- Streamlined interdepartmental coordination to enhance care delivery
- Assisted in maintaining accurate documentation and record keeping
- Helped organize files for easy access and retrieval
- Supported team members in tracking project progress through effective record management
- Monitored adherence to privacy regulations and organizational standards
- Assisted in delivering health education programs to community members
- Supported advocacy efforts to promote health awareness Collaborated with teams to enhance outreach initiatives
- Advocated for wellness and prevention initiatives through comprehensive patient and community education programs
- Assisted teams in managing schedules and prioritizing tasks effectively
- Supported project coordination through efficient multitasking Contributed to timely project completion by organizing workloads
- Demonstrates adaptability while ensuring delivery of consistent, high-quality service
Custom
Academic Achievements and Honors
• National Society of High School Scholars (NSHSS)
Recognized for academic excellence and leadership potential on a national level.
- Graduated Magna Cum Laude (3.7 gpa) at Scotlandville Magnet High School
• A/B Honor Roll
Consistently maintained high academic performance at:
- Southern University and A&M (3.4 current gpa)
• Scotlandville Pre-Engineering Magnet Academy
• Scotlandville Magnet High School
• Class Rank Achievement
Ranked in the Top 25 of senior class at Scotlandville Magnet High, achieving the position of #20 out of peers.
These accomplishments reflect my dedication to academic excellence, leadership, and a commitment to continuous growth and success.
Custom
- (CTE) Career & Technical Education
- The Heart Academy vocational school
Timeline
Associate
RaceTrac
11.2024 - Current
Bartender
Movie Tavern
05.2024 - 08.2024
Crew Member
Mcdonalds
02.2023 - 03.2024
Cashier
Wendy’s
06.2022 - 11.2022
High School Diploma - undefined
Scotlandville Magnet High School
Bachelor’s of Science - Nursing
Southern University A&M College - J.K. Haynes School of Nursing