Mallika Sukhija
Stockton,CA
Summary
Reliable individual with experience in providing exceptional customer service in fast-paced retail environments. Skilled in taking orders, preparing food, and operating cash registers. Proven track record of maintaining high standards of customer service during high-volume, fast-paced operations. Committed to delivering a positive customer experience and ensuring customer satisfaction.
Overview
5
5
years of professional experience
Work History
Cake Decorator
Baskin Robbins
Rancho Cucamonga, CA
10.2023 - 11.2025
- Designed custom cake decorations to meet customer specifications and preferences.
- Utilized advanced piping techniques to create intricate designs on cakes and desserts.
- Collaborated with team members to streamline decorating processes for efficiency.
- Mentored junior decorators, providing training on best practices and techniques.
ICE CREAM SERVER
Cold Stone Creamery
Ontario, CA
08.2023 - 10.2023
- Arranged tables and decorations accorded to instructions.
- Maintained a clean work environment throughout shift, wiping down counters and restocking supplies as necessary.
- Notified supervisor of inventory shortage or needs to keep maximum product in stock.
- Worked cooperatively with other staff members to ensure smooth operations throughout the day.
PTE TRAINER
OVC
Kurukshetra, Haryana
03.2021 - 08.2023
- Assigned and grade class work and homework.
- Utilized technology to enhance ESL students' learning.
- Adapted existing lesson plans according to changing needs or interests of individual learners.
- Integrated multimedia elements into lessons for increased engagement.
- Created lesson plans tailored to meet the needs of individual students.
Education
MASTER OF BUSINESS ADMINISTRATION (M.B.A.) - SUPPLY CHAIN MANAGEMENT
Chaffey College
CABACHELOR OF COMMERCE - ACCOUNTING
Kurukshetra University
Kurukshetra02.2021
Skills
- Cash Handling
- Accuracy
- Operational Efficiency
- Safe Food Handling
- Cleanliness Standards
- Excellent Communication
- Greeting Customers
- Organization
- Time Management
- Adaptability
- Flexibility
Timeline
Cake Decorator
Baskin Robbins
10.2023 - 11.2025
ICE CREAM SERVER
Cold Stone Creamery
08.2023 - 10.2023
PTE TRAINER
OVC
03.2021 - 08.2023
MASTER OF BUSINESS ADMINISTRATION (M.B.A.) - SUPPLY CHAIN MANAGEMENT
Chaffey College
BACHELOR OF COMMERCE - ACCOUNTING
Kurukshetra University