Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mallikarjuna Gavi

Chicago,USA

Summary

Project management specialist with extensive experience in prioritizing and executing multiple tasks to achieve project objectives. Proven ability to operate equipment, train staff, enhance customer service, and implement process improvements. Detail-oriented and adaptable team player committed to delivering results.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Project Manager/ Scrum Master

CVS Health
Chicago, USA
01.2023 - Current

Delivered and Executed enterprise-level agile program management to ensure strategic alignment across multiple portfolios.
Facilitated portfolio and program management for large organizations with complex team structures.
Developed advanced reporting mechanisms to enhance visibility of project progress.
Integrated systems with Jira to streamline workflow and improve task tracking.

Project Manager/ Scrum Master

JPM Chase Bank
Columbus, USA
06.2020 - 12.2022

Led management of healthcare IT projects involving data analytics and clinical systems.
Implemented clinical event notification systems, improving response times in patient care.
Designed and maintained disease registries to support healthcare data analysis.
Utilized healthcare data analytics for effective population health management.

Project Manager/ Scrum Master

BMW-Financial Services
Columbus, USA
06.2017 - 06.2020
  • Executed M365 implementation for BMW ALPHERA, enhancing dealer account services and financing tools.
  • Developed BMW Connected App, integrating mobile functionalities for new generation vehicles.
  • Facilitated sprint planning to identify user stories and manage project timelines effectively.
  • Monitored sprint burn down charts, ensuring timely resolution of reported defects.
  • Led technical discussions among teams to establish optimal design using .Net and Angular frameworks.
  • Removed team impediments to maintain sprint commitments and project timelines.
  • Conducted walkthroughs on requirements and designs with stakeholders to ensure clarity.
  • Presented weekly and monthly status reports on QA metrics to stakeholders and customers.

Technical Scrum Master

State Farm Auto Insurance Company
Bloomington, USA
02.2015 - 06.2017
  • Delivered advanced user-friendly application for customer notifications on claims through integration with Guidewire Claims Center.
  • Managed proactive notification system for State Farm auto, home insurance, and workers' compensation policies.
  • Created test data in collaboration with COBOL team for mainframe systems.
  • Implemented Agile methodology with parallel development and testing processes.
  • Migrated legacy SharePoint data to Oracle SQL Server Management Studio.
  • Facilitated technical discussions among teams and architects to establish optimal design solutions.
  • Removed impediments to ensure team adherence to sprint commitments and timelines.
  • Presented weekly and monthly status reports, tracking project health metrics using dashboards.

Scrum Master / Test Lead

Federal Home Loan Bank of Chicago (FHLBC)
Chicago, USA
11.2013 - 01.2015
  • Facilitated sprint ceremonies, including planning, reviews, and retrospectives.
  • Maintained WSR and MSR status reports for stakeholders and customers.
  • Created and reviewed test cases, traceability matrices, and QA reports.
  • Analyzed requirements based on individual product backlog items.
  • Executed functional, regression, exploratory, end-to-end, UAT, CRM, database, and performance testing.
  • Developed and managed test plans and schedules to ensure thorough coverage.
  • Coordinated with offshore teams to enhance collaboration and communication.
  • Conducted defect analysis and triaging according to established processes.

Software QA Lead

Photon Infotech
Bangalore, India
05.2005 - 10.2013
  • Project 1: Estee Lauder Project 2: Johnson and Johnson.
  • Role: Software QA Lead.
  • Designed the Test plan, Review Test case.
  • Performed Functional testing, End to End, Exploratory, Regression, System testing and Database testing on the application.
  • Identified the scenarios and created the automation suite using Selenium RC and Web driver.
  • Designed the Automation framework and test suite for different modules.
  • Selenium Keyword driven and Data driven framework used to create the scripts.
  • Participated in Walkthroughs and Technical Reviews all through the phase.
  • Interaction between Clients and Participating in the Client Functional Walkthroughs.
  • Responsible for QA sign offs, provided support to UAT and Involved in Implementation plan for production.
  • Performed Task allocation and management among the team.
  • To perform Bug Leakage and Root cause analysis and to identify the process to prevent them.
  • Interacted with Development team, BA’s to ensure overall quality of the software.
  • Participated in Walkthroughs and Technical Reviews all through the testing phase.
  • Involved in Ticket management with @Task and performing the quality assurance activities.
  • Providing the support for Deployment when there is Production push.
  • Involved in Non-Functional Requirement Testing (Compatibility testing & Usability testing).
  • Build and Deployment for the Web Testing/IISC.
  • Environment: Java, Eclipse IDE, Visual Studio, SQL Server, Apache server, Selenium, Quality Center, RESTFUL web services, Windows and Linux platforms.

Education

Bachelor of Engineering - Computer Science

Gulbarga University
Gulbarga, Karnataka, India
01.2001

Skills

  • Stakeholder communication
  • Team collaboration
  • Sprint planning
  • Defect tracking
  • Process improvement
  • User story management
  • Project scheduling
  • Document management
  • Contract management
  • Agile methodology
  • Healthcare IT
  • Jira management
  • Project management
  • Agile methodologies
  • JIRA management
  • Risk assessment
  • Stakeholder and Vendor Engagement
  • Project tracking
  • Planning and scheduling
  • Project planning and development
  • Progress reporting
  • Team facilitation

Certification

  • Scrum Master Certification – SMC, SSMC Certifications and SFC
  • Agile Scrum Professional Developer – PSD Certification
  • ITIL Foundation Training undergoing
  • Hadoop, HBase and MR Trainings

Timeline

Project Manager/ Scrum Master

CVS Health
01.2023 - Current

Project Manager/ Scrum Master

JPM Chase Bank
06.2020 - 12.2022

Project Manager/ Scrum Master

BMW-Financial Services
06.2017 - 06.2020

Technical Scrum Master

State Farm Auto Insurance Company
02.2015 - 06.2017

Scrum Master / Test Lead

Federal Home Loan Bank of Chicago (FHLBC)
11.2013 - 01.2015

Software QA Lead

Photon Infotech
05.2005 - 10.2013

Bachelor of Engineering - Computer Science

Gulbarga University
Mallikarjuna Gavi
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