Summary
Overview
Work History
Education
Skills
Timeline

Mallore R. Fisher

San Antonio,TX

Summary

I take great pride in providing excellent customer service Self-motived, I take initiative, and maintains a high level of positive energy Resourceful, confident, and skilled at completing all tasks that are to be accomplished Knowledgeable and dedicated customer service professional with extensive experience in being a caretaker and the cleaning industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in QUALITY speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

21
21
years of professional experience

Work History

Customer Service

Double Q Services
San Antonio , TX
2002.01 - 2006.03
  • Cash Handling/Cashier Skills
  • Receive payment by cash, check, credit cards, and debit cards for purchases
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
  • Efficiently and exceptionally meets and exceeds all production standards and goals given
  • Count money in cash drawers to ensure that amounts are correct and that there is adequate change
  • Follow company cash handling and cashier policies and comply with Loss Prevention policies, Skills
  • Greet customers and ensure that their needs and wants are taken care of immediately
  • Appropriately handle any customer complaints and refer unresolved customer grievances to designated departments for further assistance
  • Constantly maintained positive and friendly attitude with fellow team members and customers
  • Answer customers’ questions, and provide information on procedures or policies
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Answered constant flow of customer calls with minimal wait times.

Store Associate

  • Skills
  • Stock shelves and maintain product presentation for purchases
  • Work together with fellow team members to complete all required tasks
  • Maintain store cleanliness to ensure that store is safe and clean for customers and team members to ensure safety

Private Home Care

My Sister's Place Adm Offices
2015.08 - 2023.04
  • Traveled to my sisters house to provide healthcare services for my niece that has traumatic brain injury from auto accident in 2008. .
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted patient with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Followed nutritional plans to prepare optimal meals.
  • Constructed cognitively stimulating activities.

Alamo Café Waitress

2017.08 - 2018.06
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Demonstrated respect, friendliness and willingness to help wherever needed

Saloon Bartender

s
2014.08 - 2015.05
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Cashier

The Home Depot
2012.10 - 2013.09
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Collected and authorized payments of guests.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Reviewed weekly sales ads and monitored price changes.
  • Performed cash, card and check transactions to complete customer purchases.

Education

High School Diploma -

Douglas MacArthur High School, San Antonio, TX
08.1997

Skills

  • Time Management
  • Dependable and Responsible
  • Home Management
  • Respectful and Compassionate
  • Heavy Lifting
  • Bedsore Prevention
  • Bathing and Dressing

Timeline

Alamo Café Waitress -
2017.08 - 2018.06
Private Home Care - My Sister's Place Adm Offices
2015.08 - 2023.04
Saloon Bartender - s
2014.08 - 2015.05
Cashier - The Home Depot
2012.10 - 2013.09
Customer Service - Double Q Services
2002.01 - 2006.03
Store Associate -
Douglas MacArthur High School - High School Diploma,
Mallore R. Fisher