Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mallorie Matthews

San Antonio,TX

Summary

Dynamic sales professional with a proven track record at Wedgewood Weddings, excelling in employee training and customer service. Successfully drove revenue growth by converting leads into satisfied couples while leading teams to deliver exceptional events. Skilled in conflict resolution and proficient in Salesforce, ensuring seamless operations and client satisfaction.

Overview

9
9
years of professional experience

Work History

Wedgewood Weddings
San Antonio, TX
04.2025 - Current
  • Supported existing Wedgewood properties as interim sales staff or task force.
  • Developed sales staff through training and mentorship initiatives.
  • Acted as brand ambassador, promoting company values internally and externally.

Catering Manager

Wedgewood Weddings
Mesa, AZ
03.2021 - 04.2025
  • Achieved revenue growth by consistently meeting sales targets and converting leads into satisfied couples.
  • Cultivated strong relationships with couples, providing guidance through the sales process with professionalism.
  • Managed weddings and events from inception to completion, ensuring smooth execution and client satisfaction.

Banquet Captain

Wedgewood Weddings
Mesa, AZ
09.2018 - 03.2021
  • Coordinated event setups and managed vendor relationships to ensure seamless execution.
  • Directed event staff to deliver exceptional service and exceed client expectations.
  • Anticipated potential issues and implemented troubleshooting strategies to maintain timelines.

Cake Decorator

Baskin Robins
Mesa, AZ
10.2016 - 10.2018
  • Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
  • Monitored inventory levels of baking supplies and alerted management when restocking was necessary.
  • Cleaned work area after completing each project for sanitation purposes.

Education

Associate of Arts -

Chandler Gilbert Community College
Gilbert, AZ
08-2020

High School Diploma -

Gilbert Highschool
Gilbert, AZ
05-2019

Skills

  • Employee training and scheduling
  • Conflict resolution
  • Team leadership
  • Customer service
  • Communication
  • Time management

Timeline

Wedgewood Weddings
04.2025 - Current

Catering Manager

Wedgewood Weddings
03.2021 - 04.2025

Banquet Captain

Wedgewood Weddings
09.2018 - 03.2021

Cake Decorator

Baskin Robins
10.2016 - 10.2018

Associate of Arts -

Chandler Gilbert Community College

High School Diploma -

Gilbert Highschool

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