Summary
Overview
Work History
Education
Skills
Timeline
Generic
Mallory Ales

Mallory Ales

Harbor Springs

Summary

Dynamic server with a proven track record in enhancing customer experiences through exceptional service and collaboration. Skilled in problem-solving and communication, committed to creating memorable dining moments.

Overview

3
3
years of professional experience

Work History

Server

Vernales Restaurant
Harbor Springs
05.2025 - Current
  • Delivered exceptional customer service, contributing to memorable dining experiences.
  • Took and processed food and drink orders to ensure timely service.
  • Collaborated with kitchen staff to ensure timely meal delivery.
  • Maintained cleanliness and organization of dining area and tables.
  • Assisted in training new servers on restaurant procedures.
  • Addressed customer inquiries and resolved issues to maintain satisfaction.
  • Processed payments using point-of-sale systems accurately.
  • Adhered to food safety and sanitation guidelines consistently.

Receptionist

Vogue
Petoskey
06.2024 - 08.2024
  • Greeted clients and visitors warmly upon arrival.
  • Managed incoming calls and directed them to appropriate departments.
  • Scheduled appointments efficiently for staff and clients.
  • Maintained organized front desk area and reception materials.
  • Assisted with administrative tasks, including filing and data entry.
  • Responded to inquiries promptly via phone and email communication.

Sales Associate

Gliks
Petoskey
01.2024 - 08.2024
  • Assisted customers in selecting products and providing recommendations.
  • Maintained organized merchandise displays to enhance shopping experience.
  • Processed customer transactions efficiently at point of sale.
  • Restocked shelves and ensured product availability for customers.
  • Collaborated with team members to achieve store goals and objectives.

johans

Clayton Brown
Harbor Springs
06.2023 - 08.2023
  • Prepared food items according to safety and sanitation guidelines.
  • Assisted customers with menu selections and inquiries.
  • Operated kitchen equipment to cook and serve meals efficiently.
  • Maintained cleanliness of workstations and dining areas throughout shifts.
  • Collaborated with team members to ensure smooth service during peak hours.
  • Stocked supplies and ingredients in designated areas for easy access.
  • Followed recipes accurately to produce consistent food quality.

Education

Bachelor of Public Relations -

Western Michigan University
Kalamazoo, MI
06-2026

Skills

  • Public speaking
  • Digital marketing
  • Positive and professional
  • Customer service
  • Team collaboration
  • Social media management
  • Time management
  • Fast learner
  • Outgoing
  • Bubbly

Timeline

Server

Vernales Restaurant
05.2025 - Current

Receptionist

Vogue
06.2024 - 08.2024

Sales Associate

Gliks
01.2024 - 08.2024

johans

Clayton Brown
06.2023 - 08.2023

Bachelor of Public Relations -

Western Michigan University
Mallory Ales