Mallory Blixt
Central City,KY
Summary
Dedicated Packer comfortable moving heavy items with zero difficulty. Versed in inventory cycle counting, filling orders and packing boxes. Punctual, hardworking and considered valuable team member.
Overview
8
8
years of professional experience
2018
2018
years of post-secondary education
Work History
Speciality packer
Clarks
Madisonville, KY
09.2023 - Current
- Packed products in accordance with specified instructions.
- Calculated dimensions of packages prior to shipment.
- Utilized hand tools and equipment for efficient packing and sealing of goods.
- Measured, weighed and counted products and materials.
Customer Service Cashier/Service Desk
Kroger
Madisonville, KY
08.2022 - 09.2023
- Provided excellent customer service by helping customers locate items they were looking for.
- Maintained accurate records of transactions using the point-of-sale system.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Assisted customers with locating merchandise within the store.
- Greeted customers and provided friendly customer service.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Verified that all coupons were valid prior to processing them into the system.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Processed credit card transactions accurately and efficiently.
- Operated cash registers to process payments for goods and services.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Greeted customers and responded to informational requests.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Addressed customer questions and concerns regarding products and services.
- Greeted customers promptly and responded to questions.
- Welcomed customers, offering assistance to help find store items.
Cashier/cook/ assistant manager
Ferrells
Madisonville, KY
05.2017 - 08.2021
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
- Issued receipts, refunds, credits or change due to customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Madisonville North Hopkins High School
Madisonville , KySkills
- Customer service
- Staff training
- Attention to detail
- Time management
- Team collaboration
- Effective communication
- Efficient packing
- Weight measurement
- Box building
- Labeling
- Package sealing
- Warehouse safety
- Tape gun usage
- Material handling
- Shipping/Shipments
- Barcode scanning
- Packing boxes
- Safety protocols
- Scanner systems
- Workplace cleanliness
- Multitasking
Timeline
Speciality packer
Clarks
09.2023 - Current
Customer Service Cashier/Service Desk
Kroger
08.2022 - 09.2023
Cashier/cook/ assistant manager
Ferrells
05.2017 - 08.2021
Madisonville North Hopkins High School