Work Preference
Summary
Overview
Work History
Education
Skills
Systems And Tools
Work Availability
Timeline
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Mallory Bourgeois
Open To Work

Mallory Bourgeois

AR Manager
Sulphur,LA

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Operations/Project CoordinatorBilling/ Accounts Receivable ManagerPersonal Banker

Work Type

Full TimePart Time

Location Preference

RemoteOn-SiteHybrid
Location: Sulphur, LA, US
Open to relocation: No

Salary Range

50000/yr - 200000/yr

Summary

Highly motivated Administrative and Operations Professional with 10+ years of experience in project coordination, accounts receivable, billing operations, revenue management, and team leadership. Managed a 5-member billing team overseeing hundreds of thousands of dollars in monthly revenue while ensuring accuracy, timely collections, and exceptional customer service. Following a dedicated period focused on raising my family, I am ready to return to the workforce with renewed focus and a proven ability to streamline processes, support operations, and build strong client relationships in fast-paced environments.

Overview

15
15
years of professional experience

Work History

Operations/Project Coordinator

TCS Inspection
Sulphur
10.2025 - 01.2026
  • Coordinated daily schedules for inspectors and field personnel across multiple active projects.
  • Managed work orders, job tickets, project documentation, and client records.
  • Prepared invoices, supported billing operations, and assisted with accounts receivable activities to facilitate timely revenue collection.
  • Monitored outstanding invoices, followed up on customer payments, and helped resolve billing discrepancies.
  • Maintained contracts, project files, and documentation for reporting and audit readiness.
  • Developed and tracked operational spreadsheets, project metrics, and accounts receivable records.
  • Served as liaison between field personnel, project managers, clients, and accounting personnel to ensure accurate project billing and payment processing.

Billing/ Accounts Receivable Manager

Versa Integrity Group
Sulphur
04.2012 - 05.2018
  • Developed new standard operating procedures that enhanced billing accuracy and improved cash flow.
  • Reviewed billing issues, researched problems, and resolved concerns.
  • Supervised operations of a busy 5-person billing team, managing hundreds of thousands of dollars in monthly revenue.
  • Processed customer payments and applied them accurately.
  • Collaborated with customers to develop payment plans and bring accounts up to date.
  • Met with customers onsite to resolve billing, contract, invoicing, and payment problems.
  • Delivered exceptional customer service by addressing complaints promptly and efficiently.
  • Monitored team productivity and performance to achieve set goals.
  • Managed bookkeeping duties, including generating invoices and handling accounts payable and receivable.

Personal Banker

Capital One Bank
05.2011 - 11.2011
  • Executed wire transfers, stop payments, and account transfers, ensuring timely and accurate service for customers.
  • Answered telephone inquiries about banking products, such as checking, savings, loans, and lines of credit.
  • Processed daily customer service requests, reissuing statements, ordering checks, and updating customer information to enhance client satisfaction.
  • Maintained friendly and professional customer interactions.
  • Processed various accounting transactions efficiently, contributing to streamlined banking operations.

Education

High School Diploma -

Kinder High School
Kinder, Louisiana
05-2006

Skills

  • Project Planning & Scheduling Support
  • Operations Support
  • Project documentation
  • Billing & Revenue Management
  • Accounts Receivable & Collections
  • Invoice Processing
  • Account Reconciliation
  • Financial Reporting
  • Administrative Operations
  • Contract and Document Management
  • Process Improvement
  • Customer/Client Relations
  • Team Leadership & Coordination
  • Conflict Resolution
  • Spreadsheet tracking
  • Project recordkeeping
  • Project management
  • Vendor management

Systems And Tools

  • Microsoft Excel
  • Microsoft Office
  • Microsoft 365
  • Microsoft Dynamics
  • Quickbooks
  • Project Tracking Spreadsheets
  • Billing & Invoicing Systems
  • Document Management Systems
  • SAP
  • SAGE
  • Track

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Operations/Project Coordinator

TCS Inspection
10.2025 - 01.2026

Billing/ Accounts Receivable Manager

Versa Integrity Group
04.2012 - 05.2018

Personal Banker

Capital One Bank
05.2011 - 11.2011

High School Diploma -

Kinder High School
Mallory BourgeoisAR Manager