Mallory Buckley
Gainesville,FL
Summary
Proven leader and efficient shift leader at Culver's Restaurant. Hardworking and equipped to handle fast-paced office operations with a continuous flow of customers and duties. Meticulous in completing assignments and always ready to help team members. Excelled in friendly customer service and skilled in Microsoft Office Suite, demonstrating a commitment to quality and team success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Deli Clerk
Publix
02.2024 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prepared custom order requests for special events, receiving positive feedback for quality and service.
- Managed deli equipment maintenance, ensuring all machines operated safely and efficiently.
Crew Member Shift Manager
Culver's Restaurant
10.2021 - 08.2023
- Collaborated with fellow shift managers to optimize operational efficiency across all shifts without sacrificing quality or guest experience.
- Ensured adherence to food safety guidelines by maintaining proper storage temperatures and sanitation practices within the kitchen area.
- Maintained store cleanliness and organization, contributing to an overall inviting atmosphere for customers.
- Assisted in the training and onboarding of new employees, equipping them with the necessary skills for success in their roles.
- Managed cash handling procedures accurately, ensuring proper accountability at the end of each shift.
- Resolved customer complaints and issues professionally, ensuring repeat business and loyalty.
Education
Associate of Arts - General Studies
Eastern Florida State College
Melbourne, FL05.2024
Skills
- Friendly Customer Service
- Highly Motivated
- Excellent Communication
- Ability to organize supplies and inventory
- Keeps accurate records
- Comfortable working in a fast paced environment
- Able to multitask affectively
Certification
Certified in Microsoft Word, PPT, and Excel
Certified in Adobe Photoshop and Illustrator
Timeline
Deli Clerk
Publix
02.2024 - Current
Crew Member Shift Manager
Culver's Restaurant
10.2021 - 08.2023
Associate of Arts - General Studies
Eastern Florida State College