Mallory Darr
Carrollton,IL
Summary
Dynamic and adaptive professional with a proven track record in customer service and inventory management, notably at Walmart. Excelled in fostering customer satisfaction through exceptional service and efficient problem-solving. Skilled in both hospitality, demonstrating friendly and outgoing demeanor, and adept at maintaining high cleanliness standards. Achieved significant improvements in process efficiency and inventory accuracy.
Overview
3
3
years of professional experience
Work History
Barista
Copper Stills & Mash
Carrollton, Illinois
07.2024 - Current
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified the needs of customers promptly and efficiently.
Online Order Filling Associate
Walmart
Jerseyville, IL
11.2023 - 06.2024
- Provided detailed product information to customers.
- Assisted in selecting items according to customer preferences.
- Reconciled discrepancies between inventory levels and purchase orders.
- Identified opportunities for process improvement within the organization.
- Tracked inventory levels and replenished stock when necessary.
- I bagged groceries carefully to keep products in perfect condition, separated fragile products, and kept frozen and perishable foods cold or fresh.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
Dietary Aide
Liberty Village of Jerseyville
Jerseyville, Illinois
08.2021 - 11.2023
- Restocked supplies in dining areas as needed.
- Delivered meals to residents and patients in their rooms when requested.
- Informed supervisor about any changes in patient's dietary needs or preferences.
- Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
- Performed general cleaning duties such as sweeping floors, washing dishes, and wiping countertops.
- Prepared and served meals according to dietary guidelines.
- Monitored expiration dates on products and disposed of spoiled or expired foods.
- Set up trays for patients upon request.
Education
Associate of Applied Science - Accounting
Lewis And Clark Community College
Godfrey, IL05-2026
High School Diploma -
Carrollton Community Highschool
Carrollton, IL05-2022
Skills
- Speedy and efficient
- Friendly and outgoing
- Hospitality and accommodation
- Adaptive and creative
- Active listener
- Sales expertise
Illinois Army National Guard
- Trained in first aide
- Certified in chemical, biological, and nuclear clean-up and disposal
- Trained in firearm safety
- Certified in mass decontamination
References
References available upon request.
Timeline
Barista
Copper Stills & Mash
07.2024 - Current
Online Order Filling Associate
Walmart
11.2023 - 06.2024
Dietary Aide
Liberty Village of Jerseyville
08.2021 - 11.2023
Associate of Applied Science - Accounting
Lewis And Clark Community College
High School Diploma -
Carrollton Community Highschool
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