Mallory Davis
Rockford
Summary
Innovative Occupational Health Manager specializing in health program design and execution. Recognized for problem-solving skills and attention to detail, contributing to improved health outcomes and employee engagement.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Occupational Health Manager, North America
PCI Pharma Services
Rockford, IL
07.2022 - Current
- Established and developed the occupational health department from inception to operational status.
- Designed and executed health protection, early intervention, and medical case management programs to reduce injuries and improve health outcomes.
- Spearheaded efforts to promote mental well-being among employees through stress reduction programs and support services.
- Evaluated the effectiveness of wellness programs, driving continuous improvement and employee engagement.
- Collaborated with cross-functional teams to integrate health initiatives into operational processes.
- Established partnerships with external organizations to enhance resource availability for health services.
- Supported employees during return-to-work processes following illness or injury, collaborating closely with medical professionals to ensure proper accommodations were made as needed.
- Streamlined processes for managing workers' compensation claims, reducing costs and improving outcomes through employee-centered models.
Occupational Health Nurse
PCI Pharma Services
Rockford, IL
07.2020 - 07.2022
- Conducted health assessments to monitor employee well-being and compliance with occupational health standards.
- Developed and implemented health promotion programs to enhance workplace safety culture.
- Collaborated with multidisciplinary teams to address employee health concerns and improve outcomes.
- Led training sessions on ergonomic practices, reducing workplace injuries, and enhancing productivity.
- Advocated for employee health needs at strategic planning meetings, influencing company-wide health policies and practices.
- Facilitated return-to-work programs, supporting employees in their transition back to the workplace post-injury or illness.
- Conducted regular health screenings to detect potential health issues early, improving overall workforce wellbeing.
- Led first aid training sessions to increase emergency preparedness among staff members.
- Managed immunization campaigns, significantly reducing the spread of communicable diseases within the company.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Emergency Room Registered Nurse
UW Health SwedishAmerican Hospital
Rockford, IL
07.2018 - 07.2020
- Administered medications and treatments according to established protocols.
- Monitored vital signs and recognized changes in patient conditions promptly.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Facilitated clear communication with patients, families, and colleagues, fostering a positive environment in a fast-paced setting.
- De-escalated tense situations involving agitated patients or family members through active listening skills and empathetic responses.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Collaborated with multidisciplinary teams for optimal patient outcomes during high-stress situations.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
- Delivered culturally competent care to diverse populations, adapting communication styles as needed for optimal understanding between parties involved.
Registered Nurse, Emergency Department
University Of Cincinnati Medical Center
Cincinnati, OH
07.2017 - 07.2018
- Demonstrated strong clinical reasoning skills when assessing patients' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Reduced patient wait times by efficiently triaging patients based on acuity levels and prioritizing urgent cases.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Optimized patient flow within the Emergency Department by collaborating with charge nurses in coordinating bed assignments and discharges according to capacity constraints.
- Upheld professional nursing standards and ethical principles when advocating for patients' rights, respecting their autonomy, and maintaining confidentiality at all times.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Evaluated patient responses to interventions, adjusting care strategies as necessary for optimal results.
Customer Service Manager
Toys"R"Us
Rockford, IL
10.2012 - 03.2014
- Mentored team members on best practices for conflict resolution and effective communication.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
Customer Service Manager
Walmart
Rockford, IL
03.2009 - 08.2011
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues, and implementing effective solutions.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Facilitated clear communication between departments, ensuring seamless resolution of customer concerns in a timely manner.
Education
Bachelor of Science - Nursing
University of Cincinnati
Cincinnati, OH08-2026
Associate of Applied Science - Nursing
University of Cincinnati
Cincinnati, OH04-2017
Skills
- Effective communication
- Health and safety regulations
- Incident reporting protocols
- Emergency response planning
- Workers' compensation management
- Injury prevention strategies
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Adaptability and flexibility
Accomplishments
Panelist at Illinois Work Comp Connect, 2026
Certification
Certified Occupational Health Nurse
BLS
RN Licensed in Illinois
Timeline
Occupational Health Manager, North America
PCI Pharma Services
07.2022 - Current
Occupational Health Nurse
PCI Pharma Services
07.2020 - 07.2022
Emergency Room Registered Nurse
UW Health SwedishAmerican Hospital
07.2018 - 07.2020
Registered Nurse, Emergency Department
University Of Cincinnati Medical Center
07.2017 - 07.2018
Customer Service Manager
Toys"R"Us
10.2012 - 03.2014
Customer Service Manager
Walmart
03.2009 - 08.2011
Bachelor of Science - Nursing
University of Cincinnati
Associate of Applied Science - Nursing
University of Cincinnati