Mallory Hansch
Seattle,WA
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
11
11
years of professional experience
Work History
Manager
Bauhaus
Seattle, WA
07.2023 - 04.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Barista
Java Mat
Fife, WA
02.2014 - 08.2022
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Collected payments and provided accurate change.
Education
High School Diploma -
Puyallup High School
Puyallup, WA06.2003
Skills
- Food Running
- Opening and Closing Duties
- Menu Memorization
- Coffee Expertise
- Beverage Preparation
- Espresso Machine Operation
- Table Bussing
- Food Preparation
- Cash Handling
Education and Training
other
Timeline
Manager
Bauhaus
07.2023 - 04.2025
Barista
Java Mat
02.2014 - 08.2022
High School Diploma -
Puyallup High School