Mallory Harriett
Summary
Detail-oriented and highly organized professional with experience in administrative tasks, data entry, and customer service. Proficient in Microsoft Office Suite and skilled in maintaining confidentiality and professionalism in a busy environment.
Overview
5
5
years of professional experience
Work History
Barista/Customer Service
Wake-Up Call
05.2022 - Current
- Provide exceptional customer service, ensuring positive interactions with guests and resolving complaints promptly.
- Contribute to a skilled and supportive team by assisting with training new employees.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Experience in handling cash transactions and professionally resolving customer complaints.
Classroom Volunteer
Medical Lake School District
06.2019 - Current
- Collaborated with teacher to create a positive and engaging learning environment for students.
- Assisted teacher in setting up classroom materials for engaging lessons and activities.
- Supported students by preparing and organizing learning resources for various subjects.
- Responsible for ensuring accurate copying and laminating of course materials.
- Assisted teacher in organizing the classroom materials for a clean, efficient, and welcoming environment.
Barista/Customer Service
Starbucks
10.2020 - 06.2022
- Proficient in taking and accurately entering customer orders in a fast-paced environment.
- Provided friendly and attentive customer service, ensuring customer satisfaction.
- Experienced in providing exceptional customer service and resolving issues or complaints quickly.
- Developed strong communication and teamwork skills in a fast-paced, high-volume environment.
- Managed cash registers with accuracy and processed transactions promptly.
- Managed inventory levels to ensure the availability and timely delivery of products.
Education
High School Diploma -
Cheney High School
Cheney, WA06.2023
Skills
- Strong Communication Skills
- Great Time Management
- Quick Learner
- Ability to Adapt Easily
- Great at Multitasking
- Strong Attention to Detail
- Responsible
- Excellent Customer Service
- Microsoft Office
- Attention to detail
References
- Megan Hickman
Teacher/ Medical Lake School District
(509)934-9153
mhickmanmlsd.org - Alisha Obannon
Barista
(509)981-3617
Obannonalisha@gmail.com - Alexys Deatherage
Assistant Manager/Barista
(509)434-4376
Lexideatherage03@gmail.com
Languages
English
Timeline
Barista/Customer Service
Wake-Up Call
05.2022 - Current
Barista/Customer Service
Starbucks
10.2020 - 06.2022
Classroom Volunteer
Medical Lake School District
06.2019 - Current
High School Diploma -
Cheney High School
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