Mallory Register
Cottondale
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
3
3
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work History
Administrative Assistant
North Florida Financial
Marianna
08.2023 - 07.2024
- Managed scheduling and calendar coordination for team meetings and appointments.
- Assisted in preparing financial documents and reports for client reviews.
- Processed incoming correspondence and directed inquiries to appropriate staff.
- Maintained organized filing systems for client records and company documentation.
- Supported the preparation of presentations for internal and external meetings.
- Coordinated travel arrangements and logistics for team members attending conferences.
- Utilized office software to create spreadsheets, documents, and presentations efficiently.
- Communicated with clients to provide updates on account status and inquiries.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Answered questions from customers regarding products and services offered by the company.
- Managed database systems containing customer contact information.
- Scheduled appointments between clients and customers and internal staff members.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Directed customer inquiries to appropriate department personnel.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Facilitated communication between different departments within the organization.
- Compiled data from various sources into organized reports for review by management team.
- Greeted visitors and provided general information about the company.
- Developed and maintained filing systems for confidential documents and records.
Waitress/ expo
Crescent City Cafe
Chipley
07.2022 - 12.2022
- Provided excellent customer service to enhance dining experiences.
- Took food and drink orders accurately and promptly.
- Delivered meals and beverages to tables efficiently and courteously.
- Maintained cleanliness of dining area and tables throughout shifts.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Handled cash and processed payments accurately at the end of service.
- Resolved customer complaints professionally to ensure satisfaction.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Greeted customers, answered questions, and recommended specials to increase profits.
Cashier
Piggly wiggly
Chipley
12.2021 - 05.2022
- Processed customer transactions accurately and efficiently at retail checkout.
- Maintained clean and organized checkout area for a positive shopping experience.
- Assisted customers with product inquiries and provided helpful recommendations.
- Collaborated with team members to ensure smooth store operations during busy hours.
- Handled cash, credit, and gift card payments with attention to detail.
- Balanced cash register at end of shift to ensure accuracy in funds.
- Engaged with customers to foster a welcoming environment within the store.
- Followed company policies for returns and exchanges diligently at the service desk.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Chipley High School
Chipley, FLSkills
- Time management
- Filing important docs on computer and paper
- Data entry
- Costumer Service
- Scheduling meetings/appointments
- Organized
- Fast at learning new software
- Answering emails/calls/question
- Great working with a team
- Able to handle cash and card transactions
- Great hospitality
Certification
- BLS- basics life support eCard#255412342367
Timeline
Administrative Assistant
North Florida Financial
08.2023 - 07.2024
Waitress/ expo
Crescent City Cafe
07.2022 - 12.2022
Cashier
Piggly wiggly
12.2021 - 05.2022
Chipley High School