Mallory Knight
Columbus,MS
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
1
1
year of professional experience
Work History
Assistant Manager/Assistant Cake Decorator
Baskin Robins
04.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Accomplished multiple tasks within established timeframes.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Managed and motivated employees to be productive and engaged in work.
- Greeted customers and helped with product questions, selections, and purchases.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
Education
High School Diploma -
New Hope High School
Columbus, MS05.2023
Skills
- Graphic Design
- Supply Chain Management
- Sales Strategies
- Business Planning
- Time Management
- Customer Service
- Health and Safety Regulations
- Training and Development
- Schedule Oversight
- Communication
- Customer Relations
- Sell Products
Timeline
Assistant Manager/Assistant Cake Decorator
Baskin Robins
04.2022 - Current
High School Diploma -
New Hope High School