Mallory McPherson

• Answered multi-line phone system and enthusiastically greeted callers.
• Scheduled appointments and conducted follow-up calls to clients.
• Maintained daily report documents, memos and invoices.
• Maintained office supplies inventory by checking stock and ordering new supplies.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Entered data into system and updated customer contacts with information to keep records current.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.

Displayed strong critical clinical skills in assessing vital signs, EKG/ECK telemetry monitors/events, performing glucose checks, collected specimen (urine, fecal, swab and sputum) and providing pre- and post-operative care. Complied with HIPPA standards in all patient documentation and interactions. Ensured the safe transfer of patients from beds to wheelchairs, changed dressings, and monitored wounds for signs of infection, all while consistently hourly rounding, Timely documentation and precise intakes and outputs. Routine tasks including feeding, bathing, dressing, and exercising while ensuring the best care is being provided.