Mallory McPherson
9999 Rio San Diego Dr ,San Diego,CA
Summary
Friendly, outgoing and charismatic personality well suited for a fast paced, customer service oriented restaurant. Goal oriented and business savy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Eastbound Bar & Grill
Lakeside, CA
03.2021 - Current
- Opening and Closing the restauraunt as well as monetary duties.
- Worked with POS systems such as Toast , Revel and Aloha and APPS such as 7shifts and Hot Schedules.
- Accountability with money, Multi-tasking, maintaining cleanliness, and handling a large section.
- Engaging with customers; developing long-term relationships and creating regulars,
Server/ Bartender
Slaters 50/50
Liberty Station
02.2018 - 01.2021
- Working knowledge of at least 112 beers on draft as well as extensive cocktail making and alcohol knowledge.
- Ciceron certified
- Planning and leading monthy trainer meetings
- Served food and beverages promptly with focused attention to customer needs.
Server / AGM
Breakfast Republic
Ocean Beach
06.2016 - 10.2018
- Working knowledge of barista drinks as well as spirits
- Prioritizing what actions need to be taken in a high-pace environment
- Anticipating where help is needed and the value of teamwork
- Ability to preform every position (Host, Bartender, Manager, Server and BOH)
- Representing the brand with excellent customer service and business knowledge.
- Working as a team helping the restaurant succeed as a whole
- Interviewing prospect hires
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Bachelor of Arts - Social Work
San Diego State University
San Diego, CASkills
- Adaptable and Flexible
- Cash Handling
- High-Volume Dining
- Servsafe Certified
- Natural Leadership
- Conflict and Complaint Resolution
Certification
- Cicerone Certified
- Food Handlers Card
Timeline
Server
Eastbound Bar & Grill
03.2021 - Current
Server/ Bartender
Slaters 50/50
02.2018 - 01.2021
Server / AGM
Breakfast Republic
06.2016 - 10.2018
Bachelor of Arts - Social Work
San Diego State University