Mallory Messenger

Customer service professional dedicated to effective team management and customer satisfaction. Management professional effective at building highly-motivated teams, as well as leading cross- functional teams in a fast-paced environment. Dynamic Customer Service Manager who leads diverse teams to achieve company goals. Ambitious Customer Service Manager experienced with managing complex projects and driving productivity improvement. Supervisor bringing extensive call center experience in inbound, outbound and blended environments. Strength in training and development, client relations and problem solving. Exceptional interpersonal communication Skilled trainer Excellent time management skills Effective problem solver Effective workflow management Microsoft Outlook, Word and Excel Exceptional telephone etiquette Fast Learner Worked with many different systems.