Mallory Pena
Corpus Christi
Summary
Caring Teacher with strong communication skills and drive to excite students about learning. Specializing in creating stimulating environments that help students achieve full potential and enjoy learning. Communicates effectively and maintains strong relationships with scholars, families, and colleagues.
Dedicated and responsive professional with proven skills in classroom management, behavior modification, and individualized support. Comfortable working with students of different skill levels to promote learning and boost educational success. Serves as role model by using growth mindset to develop young minds and inspire love of learning.
Analytical and compassionate program supervisor with several years of experience managing non-profit initiatives and improving lives of special-needs and disabled clients. Dedicated to bringing order to otherwise chaotic lives by organizing and executing clear and beneficial social service programs. Up-to-date, computer-savvy professional with thorough and practical regulatory knowledge.
Versatile Program Supervisor bringing expertise in managing stakeholder relationships and administrative functions. Focused on maximizing program success by optimizing processes and improving team productivity.
Results-oriented Program Supervisor known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and budget management. Excel in communication, problem-solving, and adaptability, ensuring seamless program execution and team synergy.
Energetic professional equipped to handle demanding workloads covering regular and special events programming. Works smoothly at all levels to meet creative, technical and operational goals. Excels at promotions and materials management.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work History
Teacher
Gregory-portland Independent School District
Corpus Christi
09.2018 - Current
- Developed lesson plans aligned with curriculum standards for diverse student needs.
- Implemented classroom management techniques to foster a positive learning environment.
- Collaborated with colleagues to enhance instructional strategies and student engagement.
- Using data to design and implement lesson plans. Develop individual or small group lessons to support areas of need. Assess students learning using data driven procedures and processes. Collaborate with a team to plan lessons and units using student performance data and analyze and report data to administrators.
- Collaborated with colleagues to enhance instructional strategies and student engagement.
- Assessed student progress through regular evaluations and provided constructive feedback.
- Integrated technology tools to support interactive learning experiences in the classroom.
- Organized extracurricular activities to promote student involvement and teamwork skills.
- Communicated effectively with parents regarding student performance and classroom events.
- Participated in professional development workshops to stay current with educational practices.
- Maintained a safe and orderly learning environment for all students.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Utilized technology-based learning tools to enhance classroom instruction.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Instructed students in academic subjects such as math, science, language arts, social studies, and history.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Created meaningful projects that allowed students to apply their knowledge in real world situations.
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
- Supervised after school activities such as clubs or sports teams.
- Planned field trips to enrich students' educational experiences outside of the traditional classroom setting.
- Utilized technology such as interactive whiteboards and online resources to enhance instruction.
- Implemented behavior management strategies to maintain classroom discipline.
- Encouraged critical thinking skills and problem solving strategies among students.
- Assessed student performance through tests, quizzes and other assessments.
- Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
- Participated in workshops, trainings and conferences to improve educational skills.
- Remained calm and patient in student interactions to support individual growth and development.
- Prepared and graded subject tests for students.
- Used videos, lectures and moderated discussions to engage students during class.
- Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
- Tested students' comprehension of subject matter through quizzes, tests and projects.
- Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Scheduled tutoring sessions to help students improve grades and gain better grasp course material.
Program Supervisor
Nueces Center for Mental Health and Intellectual D
Corpus Christi
05.2017 - 09.2018
- Supervised daily operations of mental health programs and services.
- Coordinated staff schedules to ensure adequate coverage and support.
- Developed training materials for new program staff and volunteers.
- Implemented client care plans in collaboration with multidisciplinary teams.
- Facilitated meetings to discuss program updates and address challenges.
- Monitored compliance with mental health regulations and best practices.
- Assisted in resource allocation for effective program management.
- Provided guidance and mentorship to junior staff members regularly.
- Coached staff members on how best to use available resources effectively.
- Partnered with program management on recommendations, process improvements, and corrective action plans.
- Conducted annual performance reviews of staff members.
- Analyzed data collected from surveys or interviews conducted by staff members.
- Implemented quality assurance processes designed to improve service delivery.
- Fostered relationships to define programming needs and strengthen organizational standing.
- Coordinated logistics for activities and events.
- Analyzed program effectiveness to optimize workflows.
- Communicated project status, requirements, and deadlines to stakeholders.
- Designed and implemented program policies, frameworks, and toolkits for change management processes.
- Ensured compliance with all applicable laws, regulations, standards and codes of practice.
- Provided leadership, guidance and supervision to staff members.
- Developed strategies for improving program efficiency and effectiveness.
- Developed, implemented and evaluated program policies and procedures.
- Facilitated team meetings to discuss progress on projects and initiatives.
- Served as liaison between the organization and external partners.
- Collaborated with other departments within the organization to ensure successful project completion.
- Attended conferences related to program topics or goals.
- Maintained accurate records of program activities and results.
- Monitored budget expenditures in order to maintain fiscal responsibility.
- Coordinated training sessions for staff members.
- Prepared periodic reports, financial statements and records on program activities for management.
- Delegated tasks to staff and volunteers during organized events.
- Developed brochures, newsletters, and flyers on program initiatives.
- Developed and executed marketing strategies to increase program visibility and participation.
- Developed and maintained budgets for various programs, optimizing resource allocation.
- Led team meetings to communicate updates, gather feedback, and align on goals.
- Oversaw the development and distribution of program materials, ensuring quality and accuracy.
- Analyzed data to assess program impact and to guide strategic planning.
Case Manager
Nueces Center for Mental Health and Intellectual D
Corpus Christi
03.2014 - 05.2017
- Coordinated client intake and assessment processes for diverse populations.
- Developed individualized service plans to address client needs effectively.
- Facilitated communication between clients and service providers to ensure support.
- Monitored client progress and adjusted plans as necessary for improvement.
- Provided crisis intervention services to clients in urgent situations.
- Maintained accurate case documentation in compliance with organizational standards.
- Collaborated with multidisciplinary teams to enhance service delivery and outcomes.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Monitored client progress through regular follow-up contacts.
- Maintained accurate case records and documentation according to agency guidelines.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Counseled clients on available resources within the community that could help meet their needs.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Developed trusting relationships with social services, health care providers and governmental agencies.
- Developed individualized care plans with input from clients and their families.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Provided referrals to appropriate health care providers or other community resources.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Compiled reports on cases and submitted them to supervisors as required.
- Conducted home visits to assess the safety of living environments for clients.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Participated in interdisciplinary team meetings to discuss treatment options.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Assisted individuals with eligibility for available benefits.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Educated clients about mental health conditions, medications and self-care techniques.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
- Coordinated support services and optimized communication between healthcare workers and patients.
- Transitioned clients to different providers based on progress or needs.
- Advocated for clients by obtaining information regarding treatment options and clinical status.
- Communicated with legal services providers, social services agencies, and local judicial systems regarding cases.
- Reviewed treatment plans against individual goals and healthcare standards.
- Acted as an advocate for vulnerable populations by advocating for policy changes at the state level.
- Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
- Supported family members by providing information on local support groups.
- Attended court hearings as a representative of the organization when needed.
- Advised staff members on effective strategies for working with challenging client behaviors.
- Organized group activities to provide socialization opportunities for clients.
- Assisted clients in setting realistic goals and developing action plans.
- Evaluated program effectiveness and suggested improvements based on client outcomes.
- Identified barriers to client success and developed strategies to overcome them.
- Provided referrals to appropriate medical, mental health, and social services.
Education
MBA - Human Resources Development
Arkansas State University
Jonesboro, AR 05.2024 - 12.2025
Bachelor of Arts - Psychology
Texas A&M University of Corpus Christi
Corpus Christi , TX 01.2010 - 12.2013
Skills
- Curriculum development
- Data analysis
- Classroom management
- Training materials creation
- Client assessment
- Program coordination
- Effective communication
- Team collaboration
- Project management
- [State] teaching certification with early childhood education endorsement
- Student records management
- Curriculum compliance with [state]
- Reporting and documentation
- Classroom instruction
- Community involvement
- Social-emotional learning
- Record keeping
- Educational activities
- Creative lesson planning
- Motivating students
- Task prioritization
- Performance assessments
- Feedback implementation
- Positive role model and mentor
- Data-driven instruction
- Differentiated instruction
- Public speaking
- Relationship building
- Effective listening
- Learning assessments
- Collaborative learning
- Subject matter expertise
- Assessment strategies
- Team building
- Cultural sensitivity
- SMART board aptitude
- Serving diverse communities
- Faculty collaboration
- Social-emotional learning training
- Learning strategies
Timeline
MBA - Human Resources Development
Arkansas State University
05.2024 - 12.2025
Teacher
Gregory-portland Independent School District
09.2018 - Current
Program Supervisor
Nueces Center for Mental Health and Intellectual D
05.2017 - 09.2018
Case Manager
Nueces Center for Mental Health and Intellectual D
03.2014 - 05.2017
Bachelor of Arts - Psychology
Texas A&M University of Corpus Christi
01.2010 - 12.2013