Mallory Pieper

• Trained new team members on drink recipes, customer service, and role responsibilities.
• Demonstrated customer interactions, order accuracy, and point-of-sale workflows.
• Provided feedback to improve confidence, efficiency, and teamwork during training shifts.
• Provided continuous support for certified brewistas, offering guidance as they navigated new challenges in their roles.

• Prepared drinks following recipe standards.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Communicated clearly with team members to keep service efficient and organized.

• Choreographed routines aligned with class level, music selection, and competition requirements.
• Motivated dancers with clear feedback, positive reinforcement, and individualized skill development.
• Established strong relationships with parents and guardians, providing updates on student progress.
• Collaborated with fellow coaches to design comprehensive dance programs for all skill levels.

• Greeted guests and provided prompt food and beverage service during game-day events.
• Coordinated with kitchen and event staff to deliver timely orders during busy periods.
• Cultivated strong relationships with repeat customers, engaging in friendly, supportive interactions.

• Recommended art supplies, craft materials, and seasonal items based on customer needs
• Stocked merchandise, organized aisle displays, and maintained tidy sales floor presentation
• Resolved customer concerns professionally. .

Studied elementary education for 2 years, but took a step back to explore other career paths!