Mallory Sain
Searcy,AR
Summary
Dynamic professional with extensive experience in small business management, sales operations, and marketing strategies, complemented by a strong background in account and client management. Proven track record of driving growth and operational success through effective relationship building and customer engagement. Expertise in utilizing CRM platforms, operating systems, productivity software, and communication tools to enhance efficiency and productivity.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sales Account Executive and Client Manager
CANEY CREEK CREATIONS, LLC
09.2016 - Current
- Handled complete management of sales and business operations.
- Cultivated strong professional relationships with clients, credited organizations, and veterinary clinics.
- Ensured the accuracy and currency of all financial transaction records for the business.
- Designed and launched impactful marketing campaigns.
- Cultivated relationships with key clients to identify their specific needs.
- Leveraged CRM systems to monitor customer engagements and progression of sales activities.
- Utilized Salesforce for comprehensive data analysis and reporting, facilitating data-driven decision-making by effectively tracking key metrics and performance indicators."
Dental Hygiene Assistant
TODAY'S FAMILY DENTAL
09.2012 - 05.2016
- Organized patient charts accurately by entering data into electronic health records software.
- Utilized critical thinking skills to troubleshoot problems that arose during treatment sessions.
- Demonstrated strong communication skills while interacting with patients, coworkers and dentists.
- Cross functional communicated closely with other members of the healthcare team to ensure quality patient care delivery.
- Provided excellent patient experience and education services in a fast-paced dental office environment.
- Performed administrative tasks such as scheduling appointments, verifying insurance coverage and collecting payments from patients.
- Followed infection control protocols for both staff and patients according to OSHA standards.
- Used digital marketing for dental office with marketing platforms including Salesforce Marketing Cloud, Meta, Google Ads.
PEDIATRIC DENTAL HYGIENIST
PEDIATRIC DENTISTRY OF JONESBORO
01.2010 - 05.2012
- Utilized digital imaging software to capture clinical photographs of pediatric patients' teeth for diagnosis or treatment planning purposes.
- Displayed excellent interpersonal skills while working with a diverse population of patients from different backgrounds.
- Extensive knowledge and experience with dental/medical software systems and radiology devices systems.
- Excelled in Dental Office Social Media for a marketing strategy.
- Supported a positive patient experience through compassionate communication and interaction.
Education
Associate of Applied Science - Dental Assisting
Dental Hygiene Academy
Jonesboro, AR12.2009
Some College (No Degree) - Health Science
Arkansas State University
Jonesboro, AR2008
High School Diploma -
Paragould High School
Paragould, AR05.2005
Skills
- Business and Sales Operations Management
- CRM utilization
- Proficient in Microsoft applications, demonstrating strong capabilities in leveraging tools such as Excel, Word, PowerPoint, and Access for enhanced productivity and data management
- Communication
- Problem-Solving Abilities
- Adaptability
- Project Management
- Client Relationship Management
- Data Analysis
- Cross-Functional Collaboration
- Digital Marketing
Certification
- Expanded Functions Dental Assistant
- HIPAA Compliance
Timeline
Sales Account Executive and Client Manager
CANEY CREEK CREATIONS, LLC
09.2016 - Current
Dental Hygiene Assistant
TODAY'S FAMILY DENTAL
09.2012 - 05.2016
PEDIATRIC DENTAL HYGIENIST
PEDIATRIC DENTISTRY OF JONESBORO
01.2010 - 05.2012
Associate of Applied Science - Dental Assisting
Dental Hygiene Academy
Some College (No Degree) - Health Science
Arkansas State University
High School Diploma -
Paragould High School
Similar Profiles
DR. TERRI BENSONDR. TERRI BENSON
Principal at Caney Creek High School, Conroe ISDPrincipal at Caney Creek High School, Conroe ISD
Riley ArmstrongRiley Armstrong
Firefighter/EMT-Basic at Caney Creek Fire & RescueFirefighter/EMT-Basic at Caney Creek Fire & Rescue
Daniel AsaroDaniel Asaro
Tutor at Caney Creek High SchoolTutor at Caney Creek High School
Erica PrinceErica Prince
Hardware Department Manager at Magnolia LightingHardware Department Manager at Magnolia Lighting
Olivia WrightOlivia Wright
Server at Old Mill PizzaServer at Old Mill Pizza