Mallory Spoth
Lyndonville
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
14
14
years of professional experience
Work History
Housekeeper
Orchard manor
Medina
06.2024 - Current
- Laundered sheets and removed stains to restore linens to pristine condition.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Manager
McDonald's
Lockport
10.2013 - 05.2019
- Reviewed completed work to verify consistency, quality, and conformance.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Streamlined communication channels, improving information flow and decision-making speed.
Medical Administrative Assistant
Dr. Madhav deshmuk
Lockport
04.2011 - 09.2013
- Assisted with scheduling diagnostic tests such as X-rays, MRIs, and CT scans when requested by physicians or nurse practitioners.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Greeted patients, verified insurance coverage and collected copayments.
- Maintained confidentiality of records relating to clients' treatment
- Answered phone calls to provide assistance, information, and medical personnel access.
Education
GED -
Akron High School
Akron, NY08-2010
Medical Administrative Assistant -
Bryant And Stratton College
Getzville, NYSkills
- Time management
- Conflict resolution
- Team leadership
- Customer interaction
- Attention to detail
- Effective communication
- Organizational skills
- English language fluency
- Housekeeping
- Focused and detail-oriented
- Hardworking
- Multitasking and organization
Timeline
Housekeeper
Orchard manor
06.2024 - Current
Manager
McDonald's
10.2013 - 05.2019
Medical Administrative Assistant
Dr. Madhav deshmuk
04.2011 - 09.2013
GED -
Akron High School
Medical Administrative Assistant -
Bryant And Stratton College