Mallory Stevens
Birmingham,AL
Summary
Dedicated server with a focus on enhancing guest experiences, creating a comfortable environment, and building relationships through exceptional customer service and effective order management. Proven ability to collaborate with kitchen staff to ensure timely deliveries. Very attentive to the guests and asking all the possible questions to ensure the best experience for the customers.
Overview
2027
2027
years of professional experience
Work History
Sales Representative
Innovate Marketing
Birmingham, AL
- Cultivated client relationships through effective communication and personalized service.
- Assisted in developing marketing strategies to enhance product visibility and sales.
- Executed daily sales operations, ensuring seamless customer transactions and satisfaction.
- Collaborated with team members to identify market trends and adjust sales techniques accordingly.
Server/Host/To Go
Metro Diner
Birmingham, AL
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed food and beverage orders accurately, minimizing errors and enhancing efficiency.
- Collaborated with kitchen staff to streamline order delivery and improve turnaround times.
Stocker/Customer Service
CVS Pharmacy
Birmingham, AL
- Organized merchandise on shelves to ensure optimal product visibility and accessibility.
- Assisted in inventory management by restocking shelves and maintaining accurate stock levels.
- Utilized scanning equipment to verify product quantities and update inventory records accurately.
Server
Jim N Nicks Bar-B-Q
Birmingham, AL
07.2025 - Current
- Provided exceptional customer service, ensuring positive dining experiences for guests.
- Assisted in order taking and food delivery, maintaining workflow efficiency during peak hours.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order fulfillment.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Lifegaurd
Heatherwood Country Club
05.2021 - 08.2021
- Monitored pool activities to ensure safety and compliance with club regulations.
- Responded promptly to emergencies, administering first aid as necessary.
- Maintained the cleanliness and organization of the pool area and surrounding facilities.
- Assisted in enforcing rules and providing customer service to club members.
Education
No Degree - Political Science
Jefferson State Community College
Birmingham, ALHigh School Diploma -
Oak Mountain Highschool
Birmingham, AL05-2023
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Product and service knowledge
- Client service
Timeline
Server
Jim N Nicks Bar-B-Q
07.2025 - Current
Lifegaurd
Heatherwood Country Club
05.2021 - 08.2021
Sales Representative
Innovate Marketing
Server/Host/To Go
Metro Diner
Stocker/Customer Service
CVS Pharmacy
No Degree - Political Science
Jefferson State Community College
High School Diploma -
Oak Mountain Highschool