Mallory Holbert
New Berlin
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Proactive and dependable leader offering 8 years of experience in transportation. Skilled in developing schedules and routes that function efficiently for both staff and students/families. Highly skilled in workplace organization and mathematics.
Overview
19
19
years of professional experience
Work History
Transportation Supervisor
Morris Central School
09.2015 - 06.2023
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Organized records of vehicles, schedules and completed orders.
- Observed staff to review compliance and safety to minimize losses due to violations or damage.
- Coordinated driver dispatch to accomplish daily transportation requirements.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- 19A Certified Examiner 2019
- School Bus Driver Instructor 2020
Phlebotomist
Chenango Memorial Hospital
06.2014 - 09.2019
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Organized daily work based on collection priority.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Direct Support Professional Caregiver
Pathfinder Village
04.2015 - 12.2015
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Medical Office Assistant
Bassett Medical Center
08.2009 - 05.2011
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided prompt, polite and professional in-person and telephone customer service.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Relayed care and medication advice to patients to relieve physicians during peak hours.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Received and routed laboratory results to correct clinical staff members.
- Performed phlebotomy.
Certified Nurse Assistant
Chase Memorial Nursing Home
08.2004 - 08.2009
- Checked patient vitals such as temperature, pulse, respirations and weight checks.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Education
School Bus Driver Instructor - Transportation Management
PTSI
Syracuse, NY07.2020
Certified 19A Examiner - Transportation Management
PTSI
Syracuse, NY09.2019
Certified Phlebotomist - Phlebotomy
DCMO BOCES
Norwich, NY11.2015
High School Diploma -
Unadilla Valley Central School
New Berlin, NY06.2005
Certified Nurse Assistant - Certified Nurse Assistant Program
DCMO BOCES
Norwich, NY06.2004
Skills
- Driving and Transportation
- Regulatory Compliance
- Budgeting
- Route Assignments
- Incident Reports
- Recordkeeping Accuracy
- DOT Regulations
- Personnel Records
- Safety Knowledge
- Standards Compliance
- Driver Communications
- Patient Support
- Critical Thinking
- Quality Control Guidelines
Certification
- Class B License with Passenger and School Bus Endorsements - 8 years
Timeline
Transportation Supervisor
Morris Central School
09.2015 - 06.2023
Direct Support Professional Caregiver
Pathfinder Village
04.2015 - 12.2015
Phlebotomist
Chenango Memorial Hospital
06.2014 - 09.2019
Medical Office Assistant
Bassett Medical Center
08.2009 - 05.2011
Certified Nurse Assistant
Chase Memorial Nursing Home
08.2004 - 08.2009
School Bus Driver Instructor - Transportation Management
PTSI
Certified 19A Examiner - Transportation Management
PTSI
Certified Phlebotomist - Phlebotomy
DCMO BOCES
High School Diploma -
Unadilla Valley Central School
Certified Nurse Assistant - Certified Nurse Assistant Program
DCMO BOCES
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