Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Malori Underwood

Summary

Proactive in leading, motivating and managing others to achieve objectives. Focused on helping senior managers, employees and guests with wide-ranging needs. Highly professional, organized and flexible. Skilled team player with strong background in fast paced environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.

Overview

2
2
years of professional experience

Work History

Receptionist

Choctaw RV Park
06.2023 - Current
  • Resolved customer problems and complaints.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Managed multiple tasks and met time-sensitive deadlines.

Assistant Manager

Cato's
01.2022 - 06.2022
  • Supervised hourly and temporary personnel, provided work direction and reviewed work processes
  • Trained team members on appropriate application of policies and procedures
  • Monitored cash management and reviewed expenses for optimum budget tracking

Education

Bachelor of Arts - Communications

Southeastern Oklahoma State University
Durant, OK
12.2023

Skills

  • Project management
  • Oversee operations
  • Profit and loss management
  • Employee training
  • Inventory control
  • Advertising and marketing
  • Store operations oversight
  • Customer service management

Accomplishments

  • Member of the 2022-2023 Chief Leadership Class
  • Host of Southeastern talk show "In The Loop"

Timeline

Receptionist

Choctaw RV Park
06.2023 - Current

Assistant Manager

Cato's
01.2022 - 06.2022

Bachelor of Arts - Communications

Southeastern Oklahoma State University

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Malori Underwood