Malorie Avila

• Trained over 250 associates in multiple paths Sort, UIS, and EOL
• Trained new associates in the universal receive department, conducted tours of ONT8, conducted safety school training, delivered GIF and aligned all new hires with standard work processes
• Certified in 5lb superuser, Jam clear, Presort.

• Served as acting Process Assistant, with duties ranging from delivering rates to 30+ associates; delivering coaching, presenting metrics at production meetings, clearing “time off task”, and staffing indirect labor.
• Collaborated with Learning to conduct learning curve audits to maintain and improve on associate performance.

Provided outstanding property management, i.e., rent collections, 3 day notices, 30 day notices, rental application processing, e-leasing ad familiarizing new residents with community rules & regulations. Bestow excellent customer service (200+ units) while effectively and efficiently use leasing strategies to gain revenue. Additional duties.

*Budget planning and administration.

*Accounts payable/ receivable.

*Vendor contractor review and support.

*Prepare weekly, monthly, and quarterly reports.

*Coach/ train/ mentor site personnel to achieve high standards through positive reinforcement.