Malorie Crosby
Dallas
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic and adaptability. Adept at working effectively unsupervised and quickly mastering new skills.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company success.
Dedicated and versatile with a proactive attitude and the ability to learn quickly. While capable of performing independently, eager to contribute to a dynamic team.
Overview
14
14
years of professional experience
Work History
Courier
FedEx
Dallas
10.2015 - Current
- Learned and follow safety protocols for loading and unloading freight, driving, and delivering packages.
- Participate in continuous training sessions to improve delivery methods, safety practices, and customer service skills.
- Use time-management skills to prioritize urgent deliveries and optimize daily schedules.
- Lead a small group of peers in managing the sorting, organizing of packages to maximize the efficiency of delivery routes in a specified area.
- Communicate with dispatchers, management and colleagues to form effective partnerships.
- Strive to provide excellent customer service by delivering items on time, meeting individual customers specific needs, and maintaining professional relationships.
Office Manager
Ez Cash
Shreveport
05.2013 - 10.2015
- Developed and implemented office policies and procedures.
- Provided training to new hires on office policies and procedures.
- Responded to customer inquiries via phone or email in a professional manner.
- Reviewed contracts for accuracy prior to signing off on behalf of the company
- Supervised staff members, organized schedules and delegated tasks.
Office Manager
GoWaiter
Shreveport
05.2011 - 05.2013
- Assisted in recruiting, onboarding and training new employees.
- Monitored inventory levels and placed orders when needed.
- Created spreadsheets in Excel to track data such as scheduling and inventory.
- Developed and implemented company procedures for customer relations, training contractors, scheduling, and day to day operations.
Education
Some College (No Degree) - Business/Entrepreneurship
Bossier Parish Community College
Bossier City, LASkills
- Time management
- Problem solving
- Multitasking and organization
- Customer service
- Punctuality and reliability
- Working independently
Timeline
Courier
FedEx
10.2015 - Current
Office Manager
Ez Cash
05.2013 - 10.2015
Office Manager
GoWaiter
05.2011 - 05.2013
Some College (No Degree) - Business/Entrepreneurship
Bossier Parish Community College