Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Malorie Eddings

Georgetown,TX

Summary

Successful District Educator skilled at developing, implementing, and optimizing training programs dedicated to helping stylists become more productive and successful. Focused on maximizing quality and service standards with hands-on support. Looking to bring 18 years of experience to a challenging new role.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Services District Educator

Ulta Beauty
02.2016 - Current
  • Created training programs and instructional materials to further educate stylists.
  • Developed training programs to meet company objectives.
  • Held online and conference call training session to accommodate off- site employees.
  • Provided coaching and mentoring to stylists and salon managers.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Facilitated virtual, in-person and blended learning sessions.
  • Assisted with new hire processing and existing training programs.
  • Facilitated classes on topics such as technical development skills for stylists, leadership development for salon management, new product/service launches, and enhanced onboarding experiences to increase employee retention.
  • Built positive and productive relationships with store and field leadership.
  • Exceeded sales targets with well-developed sales strategy and empowering team coaching.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Creative Art Director

Toni And Guy
05.2009 - 01.2015
  • Educated customers on products to maximize benefits.
  • Processed payments, entering sales in register for prompt customer service.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Resolved guest complaints about service or style.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Maintained regular client list and successfully handled walk-in customers.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Trained new cosmetologists on makeup and skincare products and techniques.

Hair Salon Manager

Ultimate Beauty
09.2006 - 05.2009
  • Promoted business through marketing initiatives and use of social media.
  • Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
  • Maintained general appointment calendar and set shift schedules.
  • Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
  • Worked to continuously increase salon business through effective sales, service, and operations policies.

Education

Cosmotology Degree - Cosmetology

Baldwin Beauty Schools
Austin, TX
09.2006

High School Diploma -

Bastrop High School
Bastrop, TX
05.2005

Skills

  • Leadership Development
  • Multi-Unit Management
  • Business Development
  • Educational Material Development
  • Trainer Coaching
  • Verbal and Written Communication
  • Employee Hiring and Retention
  • Public Speaking
  • Microsoft Office
  • Power Point Expertise

Certification

  • Licensed Cosmotologist - 2006-present
  • Redken Certified Colorist
  • Keratin Complex Certified
  • Easi Hair Pro Certified

Timeline

Services District Educator

Ulta Beauty
02.2016 - Current

Creative Art Director

Toni And Guy
05.2009 - 01.2015

Hair Salon Manager

Ultimate Beauty
09.2006 - 05.2009

Cosmotology Degree - Cosmetology

Baldwin Beauty Schools

High School Diploma -

Bastrop High School
Malorie Eddings