Nia Simmons
Milton,GA
Summary
Knowledgeable and dedicated professional with extensive experience in the beauty industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, energetic and results-oriented with exemplary passion for developing customer relationships, cultivating partnerships and growing businesses.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Services District Educator
Ulta Beauty Inc
10.2023 - Current
- Responsible for developing high-performing services teams within ones district who consistently deliver growth in salon hair sales.
- Lead and facilitated weekly Ulta Academy trainings on a full suite of hair services curriculum including Hair styling Hair cutting, hair Color, extensions and wigs, keratin, Product knowledge and a full textured hair curriculum.
- influenced and educated all stylist of varying slikksets and experience within the district as well as the store leadership to drive performance fueled by education.
- managed all preparations and communications for classes and brand partnered events and trainings.
- Built the district's training & education calendar for training on techniques, business acumen, the latest trends and new service launches.
- Maintains a current cosmetology license and a personal clientele.
- responsible for the technical assessment of all licensed hairstylist, skin therapist and arch experts.
- lead the execution of technical and business trainings.
- strategies includind networking a recruiting strategies.
- Demonstrated an aptitude to learn and teach best practices that promote sales growth and product knowledge
- contributed to salon retention and staffing through effective recruiting and training.
- The position requires a drive for results ,high levels of business acumen, a passion for the beauty industry, exceptional guest service
Owner/Stylist
HOUSE OF HARTWELL
09.2011 - Current
- Manage day-to-day business operations.
- Consult with customers to assess needs and propose optimal solutions.
- Train and motivate employees to perform daily business functions.
- Enhance operational efficiency and productivity by managing budgets, accounts and costs.
- Create & monitor promotional approaches to increase sales and profit.
- Assess supplier quality to maintain tight cost controls and maximize business operational performance.
- Create marketing and advertising programs.
- Maintain hair service accounts for over225 clients.
- Managed day-to-day business operations.
Stylist
Like The River The Salon
06.2007 - 11.2011
- Built strong and lasting rapport wither 150 clients through consistent delivery of requested services and exceptional results.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Monitored current trends to understand fashions and better serve customer needs.
- Built and retained loyal clientele
- Trained and acted as liaison between salon and Wella Professional
Brand Color Educator
Wella Professionals
12.2006 - 09.2008
- Implemented engaging lesson plans to strengthen color knowledge and styling techniques.
- Prepared quizzes, tests and examinations to gauge comprehension.
- Differentiated instruction to meet needs of diverse experience levels.
- Assisted on trend launches with Wella artists: Nick Arrojo and Nick Berardi
- Traveled nationally to train in color technique and industry trends.
- Promoted brand product knowledge and product application techniques.
Hairstylist
Ulta Salon And Cosmetics
03.2004 - 02.2007
- Determined appropriate hair treatments based on conditions and textures.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Educated customers on products to ensure at home maintenance and confidence.
Luxury Cosmetics Manager
Neiman Marcus
10.1998 - 02.2001
- Coached sales team on promotions and events to increase marketing effectiveness and boost sales of critical merchandise.
- Utilized CRM to contact and follow up with top tier clients.
- Maintained accurate inventory and sales records for department.
- Met and exceeded sales quotas annually by 12%.
- Developed relationships and exceeded customer expectations to increase client retention.
- Collaborated with vendors and account managers to ensure proper stock levels and training on new products and seasonal agendas.
- Managed team of 5 associates in cosmetics department to achieve and maintain highest standards of customer service.
Education
Master of Cosmetology - Cosmetology
Empire Beauty School
Duluth, GA03.2003
Skills
- Sales Leadership and development
- Leading and empowering distributed teams
- Customer relations and retention
- Quality, speed and process optimization
- Customer success management
- Business launch and analysis
- Social Media marketing
- Marketing
- Cross functional collaboration
- Luxury Retail sales quotas
- Strategic account development
- Interpersonal communication and problem solving
Certification
- Redken Color Certification Training
- Wella Color Training
- Vidal Sassoon ABC cut
Timeline
Services District Educator
Ulta Beauty Inc
10.2023 - Current
Owner/Stylist
HOUSE OF HARTWELL
09.2011 - Current
Stylist
Like The River The Salon
06.2007 - 11.2011
Brand Color Educator
Wella Professionals
12.2006 - 09.2008
Hairstylist
Ulta Salon And Cosmetics
03.2004 - 02.2007
Luxury Cosmetics Manager
Neiman Marcus
10.1998 - 02.2001
Master of Cosmetology - Cosmetology
Empire Beauty School
- Redken Color Certification Training
- Wella Color Training
- Vidal Sassoon ABC cut
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