Malorie Hatfield
Bossier
Summary
Dedicated and detail‑oriented healthcare professional with hands‑on experience across the Emergency Room, Operating Room, and Burn Unit. Skilled in patient assessment, wound and burn care, hydrotherapy, mobility support, and maintaining sterile and safe clinical environments. Strong foundation in medical knowledge through nursing coursework, EMT training, and extensive hospital‑based experience. Known for accurate documentation, EHR proficiency, and the ability to remain calm and effective in high‑stress, fast‑paced settings. Ready to contribute as a Medical Assistant or clinical support team member with excellent communication, organization, and patient‑care abilities.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Clinical Assistant
Ochsner LSU Health Shreveport
Shreveport
01.2022 - 01.2024
- Clinical Support: Prepare patients and assist providers during procedures and treatments.
- Wound care: managing burns and foot wounds, performing dressing changes, and continuous monitoring/documentation.
- Rehabilitation support: Providing hydrotherapy treatments, mobility training, scar management, and range of motion exercises.
- Confidentiality and Compliance: Adhering to privacy regulations (e.g., HIPAA) to protect patient privacy.
- Professional Development: Continuing education by staying up to date on Ochsner Leadership and Networking (OLN) Program courses, training seminars, and certifications.
- Documentation: Managed and maintained electronic health record systems, ensuring precise and comprehensive information that reflects patient status and care intervention.
Emergency Room Admitting Clerk
Minden Medical Center
Minden
01.2020 - 01.2022
- Initial Triage: Assess the severity of patient's condition and prioritize if necessary.
- Patient registration: Verify patient's identity, collect personal information, obtain signatures for privacy notices and consent for treatment.
- Insurance and Billing: Verify coverage and collect co-pays, deductibles, or any out-of-pocket expenses from patients or their representatives at the time of admission.
- Data Entry: Managing and updating patient records with meticulous attention to detail, ensuring accuracy and compliance with privacy regulations.
- Coordinating patient scheduling, admissions, discharges, and transfers.
Children's Ministries
First United Methodist Church
01.2015 - 01.2019
- Program development: Create and implement age-appropriate educational and recreational programs that align with the organization's mission and values.
- Supervision and Safety: Adhered to church's policies and procedures implementing "Safe Sanctuary".
- Event Planning: Organizing events, such as vacation Bible school, trips, and holiday activities.
Education
Emergency Medical Technician
EMT Program North Bienville Fire Department
10.2024 - 11.2025
Nursing -
Bossier Parish Community College
LA, USASales and Marketing -
Louisiana Tech University
LA, USASkills
- Emergency Response
- Confidential Record Handling
- Proficiency in EHR Systems and Microsoft Office Suite
- Interpersonal communication
- Vital signs and patient assessment
- Wound care, burn care, foot care, dressing changes
- Hydrotherapy treatments
- Scar management and mobility support
- Assisting providers during treatments
- Initial triage and patient prioritization
- Infection control and PPE
- Patient registration and admissions
- Insurance verification and billing coordination
- Coordinating admissions, discharges, and transfers
- Medical terminology proficiency
- HIPAA compliance
- Charting, documentation, scheduling
Certification
- General Studies, CGS
- BLS/CPR (active)
- Crisis Management (CPI)
- EMT training with 50 clinical hours
- Nursing clinical rotations (Med Surg, Pediatrics, Mental Health)
Timeline
Emergency Medical Technician
EMT Program North Bienville Fire Department
10.2024 - 11.2025
Clinical Assistant
Ochsner LSU Health Shreveport
01.2022 - 01.2024
Emergency Room Admitting Clerk
Minden Medical Center
01.2020 - 01.2022
Children's Ministries
First United Methodist Church
01.2015 - 01.2019
Nursing -
Bossier Parish Community College
Sales and Marketing -
Louisiana Tech University