Malorie McIntosh

Provide direct office support for the Vocational Rehabilitation Counselors. My position consists of performing a full range of secretarial duties such as transcribing written notes, drafting correspondences, checking for neatness and accuracy, filing information in accordance with case filing system instructions, access and updating participant records, entering and maintaining referral information, as well as enter base or detailed record information regarding potential participants.

Responsible for accurate billing and payment posting functions of the organization. Receive incoming calls from patients and insurance companies. Research and review claim denials and make appropriate changes to receive payment.