Malquiris Castillo
Orlando,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Dispatcher
Evans Delivery Company
08.2021 - Current
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking of 1O- 15 fleet vehicles.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Manager
PRIMO RESTAURANT
01.2017 - 07.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Bachelor of Arts - Business Administration
Fairleigh Dickinson University
Teaneck, NJ10.2020
Skills
- Microsoft Access
- Microsoft Outlook
- Closing Tickets
- Schedule Coordination
- Scheduling Software
- Customer Relationship Management
- Delivery Procedures
- Email Software
- Routing Orders
- Paperwork Submission
- Improving Operations
- Time Management
- Database Updates
- Critical Thinking
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Dispatcher
Evans Delivery Company
08.2021 - Current
Manager
PRIMO RESTAURANT
01.2017 - 07.2021
Bachelor of Arts - Business Administration
Fairleigh Dickinson University
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