ALICIA EADS
Cleveland Heights,OH
Summary
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Dispatcher
Airway Cleaners
05.2021 - Current
- Received new orders, prepared documentation and assigned personnel.
- Works on the computer to know which aircraft is next for the cleaners.
- Communicates with the supervisors
- Good communication with the staff.
- Answers the phone when the airline and maintenance calls.
- Documents everything that is done throughout the course of the night.
- Make bags for the cleaners to put on the aircrafts daily.
Dispatcher
Huntleigh USA
09.2006 - 05.2021
- Good customer service skills
- Knowledgeable in Microsoft word, excel and spreadsheets.
- Can multitask with a phone, a radio and typing at the same time.
- Sent wheelchair agents efficiently to customers who needed service.
- Communicated with the airlines over the phone and radio daily.
- Was in charge of over 25 wheelchair agent
- Great communication with the supervisor and manager that was on duty.
- Very hard worker.
- Did paperwork and computer work.
Education
Cuyahoga Community College
Cleveland, OHJane Addams Business Careers High School
Cleveland, OH2002
Skills
- Effective Communication
- Equipment Needs Assessment
- Service Coordination
- Problem Assessment
- Microsoft Access
- Web Browser Software
- Microsoft Excel
- Microsoft Office
- Microsoft Windows
- Dispatch Recordkeeping
- Customer File Maintenance
- Special Requests
- Prioritizing Calls
- Updating Logs
- Reading Comprehension
- Dispatching Workers
- Recordkeeping Requirements
Timeline
Dispatcher
Airway Cleaners
05.2021 - Current
Dispatcher
Huntleigh USA
09.2006 - 05.2021
Cuyahoga Community College
Jane Addams Business Careers High School
Similar Profiles
Juleyca RamirezJuleyca Ramirez
Ticket Agent at Airway Cleaners/ FrontierTicket Agent at Airway Cleaners/ Frontier
Paloma LucianoPaloma Luciano
Crew Chief at Airway CleanersCrew Chief at Airway Cleaners
AMANDEEP KaurAMANDEEP Kaur
Wheelchair Agent at Airway CleanersWheelchair Agent at Airway Cleaners
Patryckt Alvarado CastroPatryckt Alvarado Castro
Aircraft Cleaner at Airway CleanersAircraft Cleaner at Airway Cleaners
Jasmine BettiJasmine Betti
Lifeguard at City Of Cleveland HeightsLifeguard at City Of Cleveland Heights