Maluwa Hassan
Gallatin,Tennessee
Summary
High Performing Safety-conscious security officer, with excellent communication skills and eye for detail. Skilled at handling and resolving conflicts professionally. Also passionate in marketing and assisting in advertising and promotional efforts within a company. Commitment to excellence and adaptability in fast-paced environments, and would be an asset to your organization.
Overview
3
3
years of professional experience
Work History
Flex Security Officer
Sunstates Security
08.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Marketing Intern
Southern Event Management
04.2023 - 09.2023
- Helped with planning and hosting of marketing events.
- Responded to customer inquiries promptly and professionally to increase customer satisfaction.
- Acquired, developed and frequently serviced over 250 new accounts.
- Contributed to mock-ups, email campaigns, and social media content.
- Met customers in homes and businesses to discuss and demonstrate products.
- Coordinated with sales and operational teams to verify alignment of marketing initiatives with company goals.
Security Officer Supervisor
Allied Universal Security Services
07.2022 - 07.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicle and by foot.
- Oversaw team of security officers and managed scheduling and performance evaluations.
Sales Representative Team Leader
Belk Department Store
05.2021 - 07.2022
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and delivered engaging sales presentations to convey product benefits.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Warehouse Associate
Gap Inc
06.2020 - 03.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Education
Associate of Science - Computer Science And Programming
Volunteer State Community College
Gallatin, TN08.2024
High School Diploma -
Gallatin Senior High School
Gallatin, TN12.2021
Skills
- Data Analysis
- Client Engagement
- Strategic Marketing
- CCTV Surveillance
- Crime Prevention
- Staff Management
- Theft Prevention Training
- Leadership and Team Building
- Materials Handling and Transport
- Certified CPR Training
Languages
English
Swahili
Kizugula
A1
Timeline
Flex Security Officer
Sunstates Security
08.2023 - Current
Marketing Intern
Southern Event Management
04.2023 - 09.2023
Security Officer Supervisor
Allied Universal Security Services
07.2022 - 07.2023
Sales Representative Team Leader
Belk Department Store
05.2021 - 07.2022
Warehouse Associate
Gap Inc
06.2020 - 03.2021
Associate of Science - Computer Science And Programming
Volunteer State Community College
High School Diploma -
Gallatin Senior High School
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