Malvia Bailey
Converse,Texas
Summary
Focused and analytical individual with vast experience in both inpatient and outpatient in clinical certified nursing assistant skills as well as EHR systems, which i would like to incorporate into medical billing and coding. Demonstrating strong attention to detail and excellent communication and problem-solving skills. Possesses comprehensive knowledge of ICD-10 , HCPCS and CPT-4 coding systems and HIPAA regulations. Skilled in quickly and accurately organizing and maintaining records and patient data.
Overview
12
12
years of professional experience
1
1
Certification
Work History
CNA
Baptist Medical Center
08.2022 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Medical Assistant/CNA
BAMC -Woman Health Clinic (Wise Staff Agency)
12.2011 - 04.2022
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient pulse oximetry.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Followed appropriate procedures to minimize patient's exposure to radiation.
Education
MEDICAL CODING AND BILLING SPECIALIST -
St Phillips College
San Antonio, Texas05.2023
CNA -
School of Healthcare Professionals
San Antonio, TX10.2005
Skills
- Responding to Emergencies
- EMR Systems
- Medication Assistance
- Medications Familiarity
- Quality Assurance Controls
- Measuring Bodily Fluids
- Documentation Procedures Expertise
- Dementia and Alzheimer's Knowledge
- Quick Problem Solver
- Interdisciplinary Communication
- Human Anatomy
- Database Administration
- Intake Recording
- Social Perceptiveness
- Coverage Determination
- Data Security Procedures
- Patient Data Identification
- CPT Code Modifiers
- Records Management
- Data Verification
- ICD-10 Requirements
- Medical Information Computerization
- Medical Claims Coding
- Electronic Health Record Applications
- Electronic Charting
- Medical Terminology Knowledge
- Direct Patient Care
- Vital Signs Monitoring
- Client Documentation
- HIPAA
- Computer Literate
- Patient-Focused Care
- Recording Vital Signs
- Behavior Redirection
- Catheter Care
- Companionship and Emotional Support
- Patient Relationship Building
- Quality Assurance
- Patient Assessments
- Specimen Collection
- Patient Feeding
- Customer service
Certification
- BLS - Basic Life Support
- CNA - Certified Nursing Assistant
- CBCS - Certified Billing and Coding Specialist
Timeline
CNA
Baptist Medical Center
08.2022 - Current
Medical Assistant/CNA
BAMC -Woman Health Clinic (Wise Staff Agency)
12.2011 - 04.2022
MEDICAL CODING AND BILLING SPECIALIST -
St Phillips College
CNA -
School of Healthcare Professionals
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