Malvin Jones
16520 N Greasewood St,AZ
Summary
Recognized on four occasions with formal awards for improving operational processes and administrative procedures within the Department of Defense. Demonstrated superior leadership by driving efficiency initiatives, strengthening compliance, and leading teams through process improvements that enhanced organizational performance and mission effectiveness.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations Manager
Department of Defense
Oceanside, CA
01.2023 - 2026
- Managed daily operational and administrative functions including personnel records, payroll processing, reporting, correspondence, and mail coordination, while supporting executive leadership, supervising and developing a team of 20 employees, and ensuring high standards of customer service through effective issue resolution and adherence to organizational procedures.
Operations Supervisor
Department Of Defense
Saint Louis, MO
01.2021 - 12.2022
- Delivered comprehensive operational and administrative support by managing personnel records and payroll, preparing and proofreading reports and correspondence, coordinating mail flow, and supporting executive leadership, while supervising a team of 12, driving team development and performance improvement, and resolving customer inquiries through effective communication and adherence to established procedures.
Operations Clerk
Department of Defense
Jacksonville, NC
02.2019 - 12.2020
- Delivered comprehensive operational and administrative support by managing personnel records and payroll, preparing and proofreading reports and correspondence, coordinating mail flow, supporting executive leadership, and resolving customer inquiries through effective communication and adherence to established procedures.
Education
Some College (No Degree) - Business Administration
AMERICAN MILITARY UNIVERSITY
ONLINESkills
- Operations Management & Process Improvement
- Team Leadership & Staff Development
- Strategic Planning & Program Oversight
- Financial & Data Analysis
- Client & Stakeholder Relationship Management
- Performance Management & Continuous Improvement
Accomplishments
- Recognized four times for outstanding operations management and leadership performance, including driving process improvements, enhancing administrative procedures, and improving overall organizational efficiency and team effectiveness.
Certification
- Certified Defense travel systems Approving offical, approving funds to be used
- Agency program Coordinator for CitBank
Timeline
Operations Manager
Department of Defense
01.2023 - 2026
Operations Supervisor
Department Of Defense
01.2021 - 12.2022
Operations Clerk
Department of Defense
02.2019 - 12.2020
Some College (No Degree) - Business Administration
AMERICAN MILITARY UNIVERSITY