Malynda Morris
Grand Junction
Summary
With a strong background in equipment sales, & territory management; coupled with a lengthy history in medical assisting and surgical assist, I feel my unique crossover career paths would be a valuable contribution to your team and daily operations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Outside Sales Representative
Sun Belt equipment rentals
Salem
06.2023 - 04.2024
- Completion of Sun Belts comprehensive management training program for territory management/outside sales.
- Familiarity with phases of construction, updating jobsite details.
- Update customer profiles.
- Managing customers equipment rental needs with job site familiarity & phases of construction.
- Detailed & timely communication with all support employees for ease of customer support.
Outside Sales Representative
United Rentals
Tigard
07.2022 - 05.2023
- Outside sales and territory management for a vast customer base.
- Managing customers equipment rental needs with job site familiarity & phases of construction.
- Detailed & timely communication with all support employees for ease of customer support.
- Heavy emphasis on sale of used equipment.
- Enter territory at 2.16 million fleet on rent pushing it on average to roughly 5-6 million in under 10 months.
Rental Coordinator
Ahern Rentals
Henderson
11.2019 - 06.2022
- High volume customer contact.
- Expanded equipment knowledge, from high reach, heavy, general and some trench safety.
- Ability to lead customers in decision of appropriate machinery, via yard walks, catalog, equipment logistics, measurements, weight and balances, etc.
- Process service calls, detail equipment failures.
- Collect and maintain customer records, update changes to profiles, facilitate credit applications.
- Assist in opening store and closing duties.
- Prepared rental contracts, payments, and tracked items.
- Process returned items, checking for damages and assessing fees.
- Inventoried, order and maintain retail equipment, parts and accessories.
- Merchandised and often assemble new equipment, ie. blowers, chainsaws etc.
Rental Coordinator
Cashman Equipment Co
Henderson
08.2018 - 11.2019
- Strong customer care, develop estimates and quotes, process service calls, service swaps, responsible for product knowledge, acute attention to detail, organizational skills are critical, and multitasking in record time.
- Eyes and ears on several departments at once.
- Manage demand from inbound calls, the yard, shop technicians, field technicians, outside sales rep, contractors and homeowners alike.
- Maintain constant track of our inventory status, availability or service issues.
- Create reservations against available or pending equipment.
- Often create equipment trade from other dealers to fulfill.
- Generate freight quotes for transportation outside city limits.
- Download detailed map searches for our dispatch division, for drivers ease and customer care.
- Collect payment for equipment.
- Be the liaison between customer and Credit department.
- Initiate the opening of new accounts.
- Process all billing and monthly invoicing.
- Generate refunds On COD accounts and return of deposit.
- Maintain our written record in our 'left to rights' as record of communication with all parties involved.
- Including other CAT dealers in the region, to secure new inventory via transfers, swaps, or generate customer demos at no charge.
- Complete the entire process with satisfactory return of equipment and inspection, making the equipment 'available' again.
Medical Assistant
Providence healthcare
Sherwood
07.2007 - 10.2013
- Worked for a multi practice facility w/ multiple provider coverage.
- Urgent care facility heavy on wound, fracture, & burn care.
- Dermatology & Mohs surgery assist.
- Male health and vasectomy assist, Gynecological procedural assist.
Education
Medical assisting/x-ray technology - Certificate
Pioneer Pacific College
Wilsonville, ORNursing - Pre-nursing
UNLV
Las Vegas, NVHigh school diploma or GED -
Skills
- Surgery Prep/Scheduling
- Outside /Inside sales
- Spreadsheets
- CRM software
- Written communication
- Medical office support
- CPR
- Organizing events
- Patient Care
- Presentation skills
- Microsoft Excel/Word/Docs/Office
- Salesforce
- Budgeting
- ICD coding
- Google Docs
- Technical Proficiency
- Inside/outside sales
Certification
- X-Ray Certification
- BC/BE
- CPR Certification
- Forklift Certification
- Oregon State board certified
- Driver's License
Timeline
Outside Sales Representative
Sun Belt equipment rentals
06.2023 - 04.2024
Outside Sales Representative
United Rentals
07.2022 - 05.2023
Rental Coordinator
Ahern Rentals
11.2019 - 06.2022
Rental Coordinator
Cashman Equipment Co
08.2018 - 11.2019
Medical Assistant
Providence healthcare
07.2007 - 10.2013
Medical assisting/x-ray technology - Certificate
Pioneer Pacific College
Nursing - Pre-nursing
UNLV