Malyssa Viles

• Managed, trained, and coached a solar sales team to exceed KPIs
• Oversaw territory assignments and daily sales operations
• Led team meetings and tracked performance metrics
• Drove accountability and improved team performance
• Closed deals and supported reps in high-value sales situations

• Managed, trained, and coached a solar sales team to exceed KPIs
• Oversaw territory assignments and daily sales operations
• Led team meetings and tracked performance metrics
• Drove accountability and improved team performance
• Closed deals and supported reps in high-value sales situations

• Conducted door-to-door outreach to generate leads and acquire new customers
• Delivered persuasive sales presentations tailored to individual customer needs
• Consistently met or exceeded daily and weekly sales targets
• Built rapport quickly with prospects to establish trust and close deals
• Handled objections and negotiated effectively to secure conversions
• Managed assigned territories to maximize efficiency and coverage
• Maintained accurate records of leads, sales activity, and follow-ups
• Represented the brand professionally in face-to-face interactions

• Assisted clients with account needs, providing support across banking profiles and services
• Built relationships with clients to identify financial needs and recommend appropriate banking products
• Drove bank product sales, including checking, savings, credit, and lending solutions
• Supported clients with brokerage accounts, investment services, and portfolio-related inquiries
• Educated clients on financial products and investment options to enhance overall account value
• Ensured a high level of customer service while maintaining accuracy and compliance standards

• Prepared student dorms and housing units for new semester move-ins
• Maintained efficiency and quality in high-heat, physically demanding conditions
• Ensured units were clean, organized, and move-in ready for incoming students
• Worked within tight deadlines to meet peak seasonal demand

Cleaned and sanitized medical rooms, offices, break rooms, and lobbies on a daily basis
Maintained high standards of cleanliness and hygiene in accordance with health and safety guidelines
Ensured all areas were reset and ready for use following each day of operations
Managed time efficiently to complete cleaning tasks across multiple areas consistently

• Began as a hostess and quickly advanced to a serving role to take on greater responsibility
• Delivered excellent customer service, consistently receiving positive feedback on attitude and performance
• Demonstrated strong work ethic by taking on additional shifts and responsibilities
• Recognized by management for leadership potential and selected for assistant manager training