Malyun Mohammed
Arlington,TX
Summary
Dedicated healthcare professional with a proven track record at Promptime Home Healthcare, excelling in patient care and vital signs monitoring. Demonstrated compassion and empathy, significantly enhancing patient satisfaction. Skilled in bathing assistance and safety precautions, adept at improving office organization and patient confidentiality. Achieved notable efficiency in phlebotomy procedures, ensuring patient comfort and adherence to HIPAA regulations.
Overview
7
7
years of professional experience
Work History
CNA
Promptime Home Healthcare
Arlington, TX
01.2018 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Phlebotomy Technician
Path Group
Tennessee Ridge, TN
06.2019 - 11.2024
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Collected fluid or tissue samples by using appropriate collection procedures.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
- Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Demonstrated commitment to patient confidentiality by upholding strict adherence to HIPAA regulations during all interactions and documentation processes.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Ensured patient safety by adhering to strict infection control protocols during all phlebotomy procedures.
- Packaged and shipped specimens to central lab daily.
- Contributed to a positive work environment by fostering strong relationships with both colleagues and patients.
- Supported laboratory operations by maintaining clean, organized, and well-stocked work areas for optimal efficiency.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Front Desk Administrator
JPS Hospital
Fort Worth, TX
05.2021 - 12.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained an organized reception area, creating a welcoming atmosphere for clients and visitors.
- Improved office organization by implementing effective filing systems and document management practices.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
- Processed incoming mail and packages, distributing items to appropriate recipients in a timely manner.
Education
Phlebotomy -
National Healthcareer Association®
Bedford, Texas12.2020
GED -
Augustine
Fort Worth, TX09.2020
Skills
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Bathing Assistance
- Dressing assistance
- Basic Life Support
Languages
Arabic Somali and English
Native or Bilingual
Timeline
Front Desk Administrator
JPS Hospital
05.2021 - 12.2023
Phlebotomy Technician
Path Group
06.2019 - 11.2024
CNA
Promptime Home Healthcare
01.2018 - Current
Phlebotomy -
National Healthcareer Association®
GED -
Augustine