Mamadou Jalloh
Columbus
Summary
Dynamic sales professional with a proven track record at Tru Green, excelling in customer relations and upselling techniques. Adept at fostering teamwork and enhancing client satisfaction through effective communication. Bilingual in French and English, I leverage problem-solving skills to drive revenue growth and build lasting customer relationships.
Overview
6
6
years of professional experience
Work History
Sales Representative
Tru Green
02.2025 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Patient Transporter
Bronx Care Health System
01.2024 - 08.2024
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
Security Officer Supervisor
FJC Security
11.2022 - 12.2023
- Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
- Developed detailed incident reports, providing comprehensive information for management review and decisionmaking.
- Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Assistant Manager
Hadja Marley Restaurant
11.2022 - 12.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Manager/Picker Packer
Tap RM
04.2019 - 07.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
No Degree - Business Administration
Columbus State Community College
Columbus, OH08-2025
No Degree - Economics
City College of New York
New York, NY05-2025
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Communication
- Leadership
- Computer(Excel, Word, PowerPoint)
- Time management
- Teamwork
- Fluent in French, Fulani, And English
- Problem Solving
Languages
English
Native or Bilingual
French
Full Professional
Fulani
Native or Bilingual
Timeline
Sales Representative
Tru Green
02.2025 - Current
Patient Transporter
Bronx Care Health System
01.2024 - 08.2024
Security Officer Supervisor
FJC Security
11.2022 - 12.2023
Assistant Manager
Hadja Marley Restaurant
11.2022 - 12.2023
Manager/Picker Packer
Tap RM
04.2019 - 07.2022
No Degree - Business Administration
Columbus State Community College
No Degree - Economics
City College of New York
Similar Profiles
Mary RobertsMary Roberts
Inside Sales Team at Tru GreenInside Sales Team at Tru Green
Erika DanceErika Dance
Customer Service Specialist (Remote) at Tru GreenCustomer Service Specialist (Remote) at Tru Green
Jasmine SmithJasmine Smith
Customer Service Representative at Tru GreenCustomer Service Representative at Tru Green