MA Moraima Acosta
Orlando,FL
Summary
Highly qualified and accomplished customer service and financial professional offering 8+ years of experience in analyzing and problem solving in the financial services and mortgage industry. Combine expert, technical and analytical qualifications along with broad knowledge and background of Loan Processing, Quality control, contract, forensic review and due diligence. Offer a strong background with loan servicing, asset management, and loss mitigation strategies.
Overview
16
16
years of professional experience
Work History
Recruiting Assistant
United State Census Bureau
2019.08 - 2021.09
- Scheduled interviews for applicants and onboarding for new hires with departments in Number-person company.
- Maintained and organized electronic files for applicants and tracked feedback created throughout interview process.
- Updated candidate profiles using Software.
- Communicated with applicants across various stages of hiring process.
- Created and wrote job postings for vacant positions on websites.
- Continuously improved recruitment processes by conducting post-hire surveys with candidates and hiring managers, gathering valuable feedback for future enhancements.
- Contributed to employer branding efforts by creating engaging content for social media channels focused on company culture highlights and employee success stories.
- Assisted in the development and implementation of employee referral programs, leading to increased candidate quality and reduced cost per hire.
- Optimized job postings for improved visibility on relevant job boards and social media platforms.
- Facilitated background checks and reference verifications in compliance with local employment laws.
- Managed applicant tracking system, ensuring accurate data entry and timely updates in the recruitment pipeline.
- Assisted with onboarding activities, facilitating a positive experience for new hires during their transition into the company culture.
- Scheduled interviews and coordinated logistics between candidates and hiring teams, resulting in smoother interview processes.
- Streamlined recruitment processes for increased efficiency and reduced time-to-fill ratios.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Coordinated schedules to arrange management interviews with applicants.
Trucking Business Owner/Operator
Xander I Trucking
2014.01 - 2018.05
Elections Administrative Assistance
Supervisor of Elections
2014.01 - 2015.11
- Allocated resources effectively to meet the needs of various precincts during election cycles.
- Increased public trust in the electoral process by maintaining open lines of communication with relevant stakeholders and addressing their concerns promptly.
- Collaborated with local government agencies to promote civic engagement and increase voter turnout in elections.
- Implemented innovative outreach strategies to engage underrepresented communities in the electoral process.
- Established a proactive approach towards accessibility improvements at polling locations, ensuring that all voters could participate in elections without any barriers.
Loan Processor Consumer Direct
SunTrust
2013.01 - 2014.01
Quality Control Processor
Freddie Mac
2011.09 - 2012.12
Mortgage Analyst
Digital Risk
2009.09 - 2011.06
Jr. Processor
DHI Mortgage
2005.04 - 2006.06
Education
Business Administration
American College
Manati, PRSkills
- Bilingual Spanish/English
- Financial Planning/Analysis
- Excellent Problem Solver
- Strategic Planning
- Financial Reporting
- Leadership Skills
- Training and Development
- Risk Management
- Data Reporting
- Contract/Loan Negotiation
- Policy/Procedure Oriented
- Auditing/Compliance
Languages
Spanish
Native or Bilingual
Timeline
Recruiting Assistant
United State Census Bureau
2019.08 - 2021.09
Trucking Business Owner/Operator
Xander I Trucking
2014.01 - 2018.05
Elections Administrative Assistance
Supervisor of Elections
2014.01 - 2015.11
Loan Processor Consumer Direct
SunTrust
2013.01 - 2014.01
Quality Control Processor
Freddie Mac
2011.09 - 2012.12
Mortgage Analyst
Digital Risk
2009.09 - 2011.06
Jr. Processor
DHI Mortgage
2005.04 - 2006.06
Business Administration
American College
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