Dolores Hernandez

• Coordinated travel arrangements and itineraries for company executives, ensuring timely and efficient travel plans.
• Managed executive calendars and scheduled appointments for senior leadership.
• Prepared meeting agendas and recorded minutes for important discussions, facilitating clear communication and follow-up actions.
• Facilitated communication between departments to ensure smooth operations.
• Assisted in project coordination by tracking deadlines and deliverables.
• Executed special projects and objectives requested by executive team and board members, aligning outcomes with organizational goals.
• Supported budget management by processing invoices and expense reports.
• Reviewed and processed expense reports and invoices for accuracy and completeness.
• Maintained up-to-date contact lists of vendors and suppliers while coordinating orders as required by executives.

• Prepare case packets and fillings such as (Work Permits, Green Cards petitions & renewals, family petitions, U-visas, etc).
• Drafted correspondence and legal documents according to firm standards.
• Managed case files and organized legal documents for attorneys.
• Assisted attorneys in trial preparation, including organizing exhibits and materials.
• Organized and prepared case exhibits and evidence for trial.
• Completed document revisions, court document filings, travel arrangements and client billing.
• Monitored case progress by reviewing records and communicating updates to clients.
• Coordinate case process with Immigration Officers, schedule appointments with doctors and finger prints.
• Contacted clients to schedule appointments and discuss the progress of cases.
• Acted as first point of contact for all clients.
• Maintained client confidentiality in all matters.
• Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
• Interpreter in Consultations (immigration, Criminal and doctor evaluations) and at USCIS Interviews.
• Assisted with accounting by inputting client charges and tracking business expenses.

• Coordinated recruitment processes for diverse culinary positions across multiple locations.
• Managed candidate outreach and engagement through various sourcing strategies.
• Reviewed resumes and applications to identify qualified candidates for interviews.
• Scheduled and facilitated interviews between candidates and hiring managers.
• Collaborated with department heads to align staffing strategies with position requirements and organizational goals.
• Maintained applicant tracking system to ensure accurate record-keeping of candidates.
• Facilitated background checks, reference checks, drug testing and other screening processes.
• Organized and attended job fairs, career events, and other recruiting activities to attract diverse talent.
• Assisted in developing targeted interview questions based on job description criteria to enhance candidate evaluation.
• Collaborate with HR team members to ensure efficient execution of recruitment strategies.
• Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
• Scheduled and confirmed interviews, managing calendars for multiple stakeholders.
• Assisted in onboarding new hires by preparing orientation materials and schedules.
• Developed employee orientation and training programs for new hires.

• Answer phones (30 to 40) per hour in busy times and pre-screen clients and direct them to correct loan agent to start their purchase process of their home.
• Managed scheduling of all appointments and events, ensuring efficient time allocation.
• Coordinated property showings and client appointments for the real estate team.
• Oversaw paperwork and office administration tasks to ensure smooth daily operations.
• Supported manager in streamlining business operations for enhanced workflow.
• Facilitated transactions with Title Company to ensure timely closings.
• Prepared flyers, Open houses, set up Seminars, and tract all leads that came from internet (Zillow, Realtor.com, Instagram, Facebook).

• Co-managed daily store operations and staff scheduling to ensure optimal service delivery.
• Delegated assignments based on team strengths to optimize floor coverage and service levels.
• Trained new employees on customer service and product knowledge.
• Handled customer inquiries and resolved issues to enhance satisfaction.
• Oversaw daily cash handling procedures and reconciled discrepancies.
• Coordinated inventory management and restocking procedures efficiently.
• Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.

Recruited, interviewed and hired individuals.

• Executed preparation of oven, dough, drinks, and mixtures for efficient service.
• Assisted customers during holiday hours to ensure smooth operations.
• Kept store cleaned and organized ready for health inspection.
• Reconciled cash register with end-of-shift sales reports to uphold financial accuracy.
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