MAMUNA FOFANA
Mighty Hands
LAUREL Md,MD
18
Years of experience
Dynamic Direct Support Supervisor at Mighty Hands with a proven track record in enhancing client satisfaction through compassionate care and effective communication. Skilled in medication administration and patient care, I fostered independence among clients while promoting a positive team culture, ensuring compliance with service requirements and improving overall service delivery.
Work History
Direct Support Supervisor
2 Years 6 Months- Supervised direct support staff to ensure consistent person-centered care and daily service coverage.
- Monitored client records for accuracy, completeness, and compliance with service requirements.
- Communicated with families and care teams to address concerns and update support plans.
- Reviewed incident reports and followed up on corrective actions and required documentation.
- Reinforced medication administration procedures and safety practices across assigned homes.
- Partnered with families to ensure effective communication regarding their loved ones'' care plans and progress updates.
- Facilitated independence among clients by teaching them essential skills such as cooking, cleaning, budgeting, or personal hygiene management.
- Enhanced client satisfaction by providing exceptional direct support and supervision to individuals with disabilities.
- Promoted a positive work culture within the direct support team by recognizing accomplishments, encouraging collaboration, and fostering professional growth.
CNA
2 Years- Provided compassionate care to patients, ensuring comfort and safety during daily activities.
- Assisted nursing staff with medical procedures, adhering to established protocols and standards of care.
- Monitored patient vital signs, reporting changes to healthcare team for timely interventions.
- Maintained cleanliness and organization of patient areas, following infection control guidelines diligently.
- Documented patient progress and care activities accurately in electronic health records systems.
- Trained new staff on best practices for patient care and safety protocols to enhance team performance.
- Assisted patients with daily living activities, promoting independence and dignity.
COVID-19 Screener
1 Year 10 Months- Conducted health screenings to assess COVID-19 symptoms and exposure risks for individuals entering facilities.
- Administered temperature checks using infrared thermometers, ensuring compliance with safety protocols.
- Provided clear instructions and guidance to individuals regarding health guidelines and screening procedures.
- Documented screening results accurately in electronic health records for tracking and reporting purposes.
- Collaborated with healthcare teams to identify potential cases and escalate concerns as necessary.
- Maintained cleanliness and organization of screening area, adhering to infection control standards.
- Monitored inventory levels of PPE supplies, ensuring readiness for daily operations while minimizing waste.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Contributed to community health efforts by providing essential COVID-19 screening services at various locations, such as schools and workplaces.
Security Officer
3 Years 6 Months- Monitored premises to ensure compliance with security protocols and regulations.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded promptly to alarms, incidents, and emergencies to maintain safety.
- Collaborated with law enforcement during investigations and incident reporting.
- Assisted in training new security personnel on operational procedures and protocols.
- Documented daily activities, incidents, and observations for accurate reporting.
- Implemented access control measures to safeguard sensitive areas within premises.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Medical Assistant
2 Years 8 MonthsEducation
Diploma - Medical Assistant
- Honor Roll 2008
- 3.6 GPA
Skills
Time management
Patient care
Vital signs monitoring
Compassion and empathy
Bathing assistance
Attention to detail
HIPAA compliance
Feeding assistance
Dressing assistance
Maintaining confidentiality
End-of-life care
Compassionate communication
Patient transfers
Emotional support
Clinical documentation
Medication administration
Wound care
Timeline
Direct Support Supervisor
Mighty Hands
05.2024 - CurrentRead More
CNA
Delta T Group
04.2020 - 04.2022Read More
COVID-19 Screener
22nd Century Technologies
02.2019 - 12.2020Read More
Security Officer
Blackout Investigation Security Firm
03.2014 - 09.2017Read More
Medical Assistant
Georgetown Plastic Surgeon
01.2009 - 09.2011Read More
Sanz College
Diploma from Medical Assistant
Read More