Manaal Syed
Summary
Accomplished Patient Care Technician with a proven track record at Central DuPage Hospital, enhancing patient satisfaction through compassionate care and efficient vital signs monitoring. Skilled in infection prevention and fostering teamwork, I significantly contribute to a collaborative healthcare environment. Expert in patient services and CPR certified, I prioritize safety and comfort in patient care. Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 4 years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.
Overview
6
6
years of professional experience
Work History
Patient Care Technician
Central DuPage Hospital
05.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Collected and transported specimens to prepare for lab testing.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
Receptionist
Schaumburg Immediate Care
03.2020 - 04.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled cash transactions and maintained sales and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Barista
Dunkin Donuts & Baskin Robbins
10.2018 - 02.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Education
GED -
College of DuPage
Glen Ellyn, ILGED -
Ambria College of Nursing
Hoffman Estates, ILSkills
- Vital signs monitoring
- Patient Observation
- Blood Glucose Testing
- Infection control standards
- Catheter Care
- Blood Glucose Monitoring
- ADL support
- Specimen Collection
- Feeding Assistance
- Professional Bedside Manner
- Patient Services
- Emergency Response
- Patient Education
- Data Collection
- EKG Interpretation
- Mobility Assistance
- Clinical Training
- Infection prevention
- HIPAA Compliance
- CPR Certification
Accomplishments
- Achieved experience with working with younger and older children through effectively helping with teaching and volunteering at Sunday school
- Help and assist with taking care of my elderly grandparents
Languages
Urdu
Full Professional
Timeline
Patient Care Technician
Central DuPage Hospital
05.2023 - Current
Receptionist
Schaumburg Immediate Care
03.2020 - 04.2023
Barista
Dunkin Donuts & Baskin Robbins
10.2018 - 02.2020
GED -
College of DuPage
GED -
Ambria College of Nursing