Overview
Work History
Education
Skills
Timeline
Generic

Manal BENSIRI

Oklahoma City,OK

Overview

6
6
years of professional experience

Work History

Front Desk Agent

Sagora Senior Living
Oklahoma City, OK
01.2025 - Current
  • WELCOMING VISITORS AND GREETING THEM
  • ANSWERING PHONE CALLS AND EMAILS
  • PROVIDING INFORMATON AND ANSWERING CUSTOMER INQUIRIES
  • HANDLING COMPLAINTS OR DIRECTING THEM TO THE APPROPRIATE DEPARTMENT
  • MANAGING PAYMENTS AND INVOICES IN SOME CASES
  • CHECK-IN AND CHECK-OUT

Driver, Warehouse Orders

SPARK DRIVE
Oklahoma City, OK
12.2023 - Current

I ORDERED GROCERY DELIVERY

Skycap Supervisor

US Aviation
Oklahoma City, OK
11.2019 - 03.2020
  • I WAS HELPING PEOPLE BY PUSHING THEM INTO A WHEELCHAIR , CARRYING THEIR BAGS AND DIRECTING THEM TO THE AIRPLANE

Agent

Delta Air Lines, Inc. City Ticket
Oklahoma City, OK
05.2019 - 10.2019
  • I WAS HELPING PASSENGERS TO BOOK THEIR FLIGHTS AND CHECK THIR LUGGAGE AND GIVE THEM ALL THE INFORMATION ABOUT THEIR TRIP

Skycap

Huntleigh USA
Oklahoma City, OK
11.2018 - 05.2019
  • I WAS HELPING THE PASSENGERS BY PUSHING THEM TO THEIR PLACE OF ARRIVAL AND HELPING THEM WITH THEIR LUGGAGE AND SOLVE THEIR PROBLEMS INSIDE THE AIRPORT

Education

OFPPT
SALE , MOROCCO
07-2015

Bachelor of Arts -

HASSANE 2
RABAT MOROCCO
07-2014

Skills

  • Customer service
  • Analytical skills
  • Tourism knowledge
  • Registration
  • Office management
  • Guest accommodations
  • Check-in and Check-out procedures
  • Guest registration
  • Hospitality best practices
  • Telephone etiquette
  • Emergency response
  • Mail and packages
  • Customer service management
  • Problem-solving
  • Team supervision

Timeline

Front Desk Agent

Sagora Senior Living
01.2025 - Current

Driver, Warehouse Orders

SPARK DRIVE
12.2023 - Current

Skycap Supervisor

US Aviation
11.2019 - 03.2020

Agent

Delta Air Lines, Inc. City Ticket
05.2019 - 10.2019

Skycap

Huntleigh USA
11.2018 - 05.2019

OFPPT

Bachelor of Arts -

HASSANE 2
Manal BENSIRI